Account Coordinator - Tampa, FL
About The Position
The Account Coordinator partners directly with Sales Consultants to source, sell, and deliver custom branded products to clients worldwide. The role collaborates with clients’ marketing and creative teams, offering ideas, feedback, and recommendations while managing multiple projects, deadlines, client relationships, and production coordination. It includes brainstorming, ordering, and shipping projects and requires attention to detail, professionalism with time-sensitive information, process improvement, and flexibility to support different teams. The position is in-office at Nadel’s Tampa, Florida location. Compensation is $25–$32 per hour, depending on experience.
Requirements
- Ability to work independently in a fast-paced environment.
- Critical-thinking skills and a self-starter attitude.
- Strong project management experience and ability to manage multiple tasks while meeting strict deadlines.
- Superior customer service skills.
- High attention to detail and strong organizational skills, with ability to adapt to a changing environment and follow tasks through to completion.
- Reliable, positive, and professional attitude.
- Proactive, team-oriented outlook.
- Outgoing, friendly, and approachable personality.
- Excellent phone skills and strong email and writing etiquette.
- Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Nice To Haves
- Skills in Adobe Photoshop and Illustrator.
- Promotional product industry experience.
Responsibilities
- Handle orders from placement through delivery, including verifying pricing, following up with manufacturers, and tracking orders.
- Under the direction of Sales Consultants, place and follow up on sample orders, project specifications, and client requests.
- Assist Sales Consultants and provide backup client contact when they are unavailable.
- Coordinate with Sales Consultants, the internal e-commerce team, clients, and vendors on website creation, customer service, and inventory management.
- Maintain accurate inventory quantities, establish low-stock triggers, and coordinate product reorder approvals with Sales Consultants.
- Monitor product sales and inventory, analyze trends, identify reorder needs and best-selling categories, determine invoicing for purchases and warehousing fees, and take related actions using month-end reports.
- Create sales letters, PowerPoint presentations, and Microsoft Word proposals for client presentations.
- Conduct product research.
- Provide professional, friendly, and timely service to new and existing clients and their employees, including issue resolution.
- Manage fulfillment projects as needed.
- Coordinate with corporate staff, including Billing, Accounts Receivable, and Accounts Payable, on client accounts, invoices, aging, billing, and technical issues, and confirm client expectations are met.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
