Rental Coordinator - Tampa, FL

Opifex-Synergy • Tampa, FL

5d • Onsite

About The Position

The Rental Coordinator is an entry point into the equipment rental industry, supporting customer relationships and rental operations. The role handles rental orders, tracks equipment locations and availability, coordinates logistics, manages billing, and addresses invoice inquiries while collaborating with the outside sales team to provide exceptional customer service. It is primarily an office role, with frequent visits to the outdoor equipment yard and repair shop to fulfill orders and support operational needs. The position involves regular interaction with customers, vendors, technicians, and internal staff, and requires the ability to move between administrative and physically active industrial settings.

Requirements

• Bachelor's degree or equivalent experience preferred.
• Strong ability to build and maintain relationships.
• Experience processing and managing detailed paperwork.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent communication and customer service skills.
• Comfort transitioning between office settings and physically active industrial areas.
• Situational awareness when working around uneven terrain, vehicles, and moving equipment.
• Successful candidates must undergo a drug test and background check before employment.

Nice To Haves

• Military service may be considered in lieu of education or certification experience, as applicable.

Responsibilities

• Process rental reservations and agreements, invoices, equipment checks, and credit applications.
• Use company systems and tools, including Salesforce and ERP, to document, track, and manage sales activities.
• Provide verbal and written communication support to sales and management teams.
• Manage the receiving, organization, tracking, and relocation of equipment and attachments.
• Maintain accurate and current inventory records.
• Serve customers by phone and in person, including walk-ins, and ensure required paperwork is completed.
• Visit the repair shop and outdoor equipment yard to coordinate with technicians, fulfill equipment orders, or support customer needs.
• Coordinate with the outside sales team to support customer service.
• Perform other duties as organizational needs require.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) with company contributions.
• 401(k) and Roth retirement plans with company matching.
• Paid time off and company-paid holidays.
• Company-paid wellness, employee assistance, and discount programs.
• Annual boot/PPE allowance.
• Career development and company-paid training.
• The position may also include tool reimbursement, safety bonuses, profit sharing, and/or commission-earning opportunities, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level