Rental Coordinator

EquipmentShare • O'Fallon, IL

7d • $20 - $30 • Onsite

About The Position

EquipmentShare is hiring a Rental Coordinator for its rental facility in O'Fallon, Illinois. The role supports customers through the equipment rental process and uses the company’s proprietary T3 technology to access up-to-date machine information and help customers get the right equipment at the right time. The coordinator builds and maintains customer relationships, addresses customer needs, and develops sales approaches to grow the company’s market share and improve the rental experience.

The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours worked. The listed salary range is $19.50–$30; past experience and location may affect the final compensation rate.

EquipmentShare describes itself as a people-first, technology-powered company focused on transforming the construction industry. Employment is contingent on passing a background check. Some roles require a drug test depending on job responsibilities.

Requirements

• High school diploma or equivalent.
• Strong listening skills and a customer-focused approach to solving problems.
• Ability and interest in building, nurturing, and maintaining customer relationships throughout the rental process.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to the fast pace of a growing company.
• Ability to stay continuously educated on EquipmentShare products and services.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Build relationships with contractors and construction company principals to expand the customer base.
• Educate customers about how EquipmentShare can help them save and make money and operate more efficiently.
• Maintain and nurture existing customer relationships to support customer satisfaction and keep customers informed about additional ways EquipmentShare can help their businesses.
• Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
• Develop sales strategies and techniques to increase market share and improve the customer experience.

Benefits

• Monthly family dinner night, with restrictions applying.
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED