Rental Coordinator

Wheeler Machinery Co•Hurricane, UT
•Onsite

About The Position

Wheeler Machinery Co. is seeking a Rental Coordinator for its Hurricane, Utah location. The role facilitates rental and sales needs for current and prospective customers seeking Caterpillar and allied equipment. This full-time, benefited position calls for someone who can multitask, stay highly organized, and build relationships with internal and external customers.

Requirements

  • Math, reading, writing, and typing skills.
  • Flexibility and the ability to perform a wide range of tasks.
  • Proficiency with Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
  • Ability to multitask, remain highly organized, and develop relationships with internal and external customers.

Responsibilities

  • Receive and make calls from rental customers, answer questions, and quote rental rates and sale prices.
  • Help customers select equipment models and sizes suited to their applications and jobsite requirements.
  • Maintain a proactive and creative approach to increasing rental sales activity.
  • Ensure rental transactions are accurate and timely, including setting rates, invoicing, verifying insurance, and configuring machines and work tools.
  • Schedule and coordinate equipment transportation.
  • Update rental transactions and contract information in the Dealer Business System.
  • Coordinate and schedule maintenance and repairs with the Service Department.
  • Investigate and resolve customer issues related to equipment deliveries, repairs, billing, and other related matters.
  • Assist outside Sales Representatives as needed.
  • Ensure safety practices are part of everyone's daily routine.

Benefits

  • Benefited position; specific benefits are not listed.
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