Rental Coordinator

EquipmentShare • Savannah, GA

2d • Onsite

About The Position

EquipmentShare is hiring a Rental Coordinator at its rental facility in Richmond Hill, Georgia. The role supports customers throughout the equipment rental process and uses the company’s proprietary T3 technology to maintain current information on equipment and help customers get the right equipment at the right time. The coordinator builds and maintains customer relationships, responds to inquiries and leads, and develops sales approaches to grow market share and improve the customer experience.

The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. EquipmentShare describes a fast-paced, mission-driven environment and provides opportunities for career advancement, leadership training, and professional development. Employment is contingent on passing a background check; some roles also require a drug test depending on job responsibilities.

Requirements

• High school diploma or equivalent.
• Strong listening skills and a focus on solving customer problems.
• Ability to build, nurture, and maintain customer relationships throughout the rental process.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to the fast pace of a growing company.
• Ability to stay continuously educated on EquipmentShare products and services.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Build relationships with contractors and construction company principals to expand the customer base.
• Educate customers about ways EquipmentShare can help them save money, increase revenue, and operate more efficiently.
• Maintain and nurture customer relationships to support satisfaction with EquipmentShare’s service and support.
• Keep customers informed about new or additional ways EquipmentShare can improve their businesses.
• Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
• Develop sales strategies and techniques to increase market share and improve the customer experience.
• Stay educated on EquipmentShare products and services.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.
• Monthly family dinner benefit, subject to restrictions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED