Strategic Account Coordinator, Distribution

Zwiesel Fortessa Americas LLC • Ashburn, VA

5d • $50,000 - $60,000

About The Position

The Strategic Account Coordinator, Distribution supports sales efforts across national, online, and regional distributor segments. The role provides quoting through AutoQuotes, customer item setup templates, sales administration inbox management, sample coordination, catalog distribution, and Salesforce process-compliance support. It also helps maintain data integrity, generate insights from sales data, and identify trends and opportunities within key accounts.

As a member of the Professional Sales Team, the coordinator works with internal teams including Customer Solutions, Strategic Accounts, Distribution, Operations, Supply Chain, and Accounting. The position supports the Strategic Account Team and Sales Leadership, and may help facilitate sales to new and existing customers. Some travel may be required to attend company-sponsored tradeshows or vendor showcases.

Requirements

• High school diploma or GED.
• Three to five years of experience in inside sales, sales support, customer service, a highly customer-facing environment, or a similar environment.
• Strong computer skills, including Excel, PowerPoint, and Word.
• Familiarity with standard concepts, practices, and procedures for organizing and entering customer information and orders.
• Team-first mentality combined with individual accountability and a do-what-it-takes attitude.
• Reliable and trustworthy, with excellent follow-through and strong attention to detail.
• Proactive competitive urgency and a consistently positive attitude.
• Desire to learn and absorb new ideas, concepts, processes, procedures, and systems.
• Willingness to be flexible in a customer- and growth-driven organization.
• Ability to travel independently within company headquarters and in other communities for meetings with field sellers, customers, and prospects.
• Ability to sit for long periods, frequently reach with hands and arms, and regularly lift or move up to 40 pounds.
• Close vision and ability to adjust focus to read computer monitors, catalogs, orders, price lists, and customer communications.
• Ability to work under stress, interruptions, and tight deadlines; read, analyze, and interpret English-language print media, trade publications, and websites; establish rapport; present information; respond to questions; prioritize work; problem-solve; and answer questions.
• Clear verbal and written English communication skills, including the ability to communicate knowledgeably about company products and services and sell to prospective customers.
• Ability to operate office equipment and a phone system.
• Working knowledge of Microsoft software, including Outlook, Internet Explorer, and Excel.
• Ability to communicate and interact effectively with the Field Sales Team, coworkers, customers, and prospects to provide sales administrative support.

Nice To Haves

• Bachelor's degree strongly preferred.

Responsibilities

• Support the Field Sales Team with distribution-related sales needs and work directly with field sellers in a support capacity.
• Work closely with Sales Leadership and the Strategic Account Team, including supporting senior sales management in key account interactions.
• Help Strategic Team leadership foster an environment of ongoing learning.
• Participate in meetings and day-to-day communication with the Field Sales Team and customers.
• Track and manage key-account leads and opportunities, including new-build and renovation pipelines.
• Assist with industry and market research to help sales management assess and establish ROI potential for customers and channels.
• Prepare recurring and ad hoc reports for leadership to support decision-making.
• Work with teams and disciplines across the organization, including Sales, Operations, Supply Chain, IT, and Marketing.
• Use and champion project-management tools to track and manage sales leads and opportunities.
• Coordinate sales functions, including planning, addressing field-seller questions, follow-up, and execution.
• Partner with the Strategic Account Team to coordinate tradeshows, sponsorships, vendor showcases, and other company events.
• Track sales performance and opportunities using NetSuite, Salesforce, and AutoQuotes, including basic reporting and dashboard support.
• Manage information for the inside sales and Field Sales teams.
• Enforce data integrity and process flow.
• Establish and maintain effective working relationships within the Professional Sales Team and across the organization.
• Attend company-sponsored tradeshows or vendor showcases as needed; some travel may be required.
• Attend and participate in product and other required training.
• Stay informed about new products, services, and market trends and developments.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Life insurance
• Disability insurance
• 401(k) retirement savings plan with company match
• Company-paid holidays
• Paid time off (PTO)
• Eligible employees may receive quarterly bonus opportunities based on individual and company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED