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Client Account Coordinator
Enterprise • Phoenix, AZ1d • Remote
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Client Account Coordinator - Enterprise Fleet Management
Enterprise•Phoenix, AZ
•Remote
About The Position
Enterprise Fleet Management, a business line of Enterprise Mobility, is hiring a Client Account Coordinator for its Collections Team. This accounting and collections role supports Fleet Management by researching billing questions, contacting customers about accounts receivable balances, and serving as the primary point of contact for accounts receivable and billing questions from local sales teams, administrative offices, and external customers. This is a full-time, fully remote position for someone who lives in the Greater Phoenix, Arizona metropolitan area. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Central Standard Time. Pay is $21.59 to $22.50 per hour, with placement in the range based on factors including education, qualifications, experience, skills, performance, time in position, and business and organizational needs. The role requires meeting the company’s work-from-home technical requirements, including a high-speed internet connection with validated minimum upload speed of 5 Mbps, download speed of 25 Mbps, and latency below 100 ms. Terrestrial cable or fiber internet is strongly preferred; satellite internet is not supported.
Requirements
- Must currently live in the Greater Phoenix, Arizona metropolitan area.
- Minimum of 2 years of accounting, billing, or accounts receivable experience.
- Minimum of 2 years of customer service experience.
- Intermediate proficiency with Microsoft Excel.
- Ability to meet all work-from-home technical requirements.
- Authorized to work in the United States without requiring employment authorization sponsorship from the company now or in the future.
- Demonstrated ethics and values, execution, customer service, attention to detail, problem solving, communication, and resilience.
Nice To Haves
- Accounting software knowledge, such as QuickBooks or PeopleSoft Financials.
- Some college coursework in Accounting or Business.
- Terrestrial cable or fiber internet connection is strongly preferred.
Responsibilities
- Research and contact customers daily by phone and email about accounts receivable balances to obtain payment and negotiate payment plans when necessary.
- Serve as a subject matter expert for billing and accounts receivable, providing timely and accurate responses to escalated issues and questions from local offices and customers.
- Identify customers in risky positions and provide problem resolution when needed.
- Proactively escalate problem accounts to the AR Supervisor, AR Manager, and group Finance Managers based on risk or equity position, past-due amount, and bad-debt impact.
- Complete detailed account reconciliations and apply payments in accordance with asset-backed financing rules.
- Perform account maintenance in PeopleSoft AR in compliance with accounting policies.
- Partner with other departments and local offices to research and process billing and accounting transactions.
- Review, research, and clear accounts receivable balance sheet accounts.
- Manage customer banking information for automatic and manual electronic funds transfers.
- Perform other duties as assigned.
Benefits
- Paid vacation and choice time days
- Medical insurance
- Dental insurance
- Vision insurance
- Dependent spending account
- Health savings account
- Life insurance
- Disability insurance
- Fertility benefits
- Employee Assistance Programs
- Profit sharing
- 401(k) employer match
- Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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Common questions about Account Coordinator careers and jobs.
Based on current job postings on Teal, the average Account Coordinator salary in the US is approximately $55,000 per year, with a typical range of $37,000 to $80,000.
