Beauty Account Coordinator - Clinique (TEMP)
About The Position
The Beauty Account Coordinator serves as a sales advocate and category and brand expert in Cosmetics for assigned stores and brands. The role elevates the store experience through product knowledge, training, best-in-class customer service, and collaboration with store partners. The coordinator identifies business opportunities, directs consistent store execution, leads Beauty events, and cultivates continuous learning among Beauty colleagues. The role also empowers Beauty associates to become beauty experts and supports multi-brand selling across the floor. Other duties may be assigned. The coordinator analyzes business results, communicates priorities and strategies to division and store teams, and collaborates with regional, corporate, vendor, and store partners to support growth. The position includes planning and executing events, supporting store visits and pre-season planning, monitoring execution against national standards, assessing competitors, coaching teams, supporting training and onboarding, and assisting with hiring and recruiting for the assigned brand. Travel is required 50% of the time.
Requirements
- Bachelor’s degree or equivalent work experience in a related field.
- 3–5 years of management experience in a retail store, preferably in beauty.
- Effective written and verbal communication skills, including drafting reports and communications, presenting to management and internal and external partners, and interpreting technical documents.
- Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
- Ability to meet the physical demands of heavy lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Visual abilities including close vision, color vision, depth perception, and focus adjustment.
- Ability to travel 50%.
Responsibilities
- Analyze store, category, brand, and product results to identify sales-driving opportunities and support goal achievement.
- Communicate priorities, strategies, and direction to division and store teams through written, in-person, and virtual methods.
- Collaborate with Regional Merchandise Execution, Beauty Field Directors, store partners, vendors, and corporate teams to support store growth and communicate priorities and needs.
- Lead and participate in corporate, promotional, vendor launch, and virtual events; plan and execute local events and conduct post-event analysis.
- Prepare for, participate in, and follow up on store visits and pre-season planning meetings, including in-person and virtual visits.
- Direct, observe, and assess store execution against national guidelines and standards, including planograms, fixture placement, and visual and collateral standards; identify opportunities and own corrective solutions.
- Visit competitors, evaluate competitive opportunities, and communicate findings to central and regional teams.
- Encourage forward-thinking strategies and challenge the status quo.
- Reinforce excellent customer service and selling, and promote a customer-centric culture among Beauty Advisors.
- Work with Beauty Managers of Sales & Customer Service and Counter Managers to set departmental coaching priorities.
- Support customer acquisition and loyalty through clientelling using MyClient.
- Support store colleague training, monitor engagement, and ensure completion of education requirements and learning.
- Support vendor partnerships and ensure product training helps store teams improve selling techniques.
- Recognize store team performance and connect brand success with overall Beauty department growth.
- Support onboarding of new Beauty Leaders and Beauty Advisors.
- Support Store Leadership with hiring and recruiting Beauty team members for the assigned brand.
- Maintain regular and dependable attendance and punctuality.
- Foster acceptance and respect and strengthen authentic relationships with colleagues, customers, and communities.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Manager
