Specialty Beauty Advisor - Clinique

Ulta Beauty, Inc. • Fairfax, VA

22h • Onsite

About The Position

The Specialty Beauty Advisor – Clinique is responsible for maximizing sales in the Clinique brand, including color cosmetics, skincare, and fragrance. The advisor engages guests to identify their needs, assists with merchandise selection and purchases, and maintains store standards for cleanliness and replenishment. The role represents Ulta Beauty and Clinique to guests and supports the Experience Manager through a focus on sales and events, guest service and associate culture, and operating procedures and compliance. It requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The advisor meets Clinique and store sales and clientele goals; provides personalized service, makeup applications, skincare analysis, and product demonstrations; builds guest relationships and books appointments; and supports services, events, promotions, and loyalty initiatives. The role also includes brand training, collaboration with store teams and Clinique partners, maintaining product displays and testers, completing operational and inventory tasks, and following company policies, hygiene standards, and loss-prevention practices.

The schedule is flexible and includes days, evenings, weekends, and holidays. The role involves frequent mobility and standing, bending, pulling, pushing, reaching, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. High school diploma is preferred, and a cosmetology or demonstrator license is required where state law requires it. Cosmetics artistry experience is preferred.

Requirements

• High school diploma preferred.
• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Passion for the beauty industry and aptitude to learn and communicate product knowledge.

Nice To Haves

• Cosmetics artistry experience.

Responsibilities

• Meet or exceed Clinique brand sales and clientele goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel, and retail shrink.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
• Build and maintain customer relationships, keep in contact with preferred customers, and follow up on guest inquiries.
• Inform guests about current promotions, events, and services.
• Stay informed about new and existing products and services, including relevant ingredients and benefits.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain relationships with Clinique brand partners by participating in training and executing in-store events and promotions.
• Collaborate with store managers and associates to help grow the business.
• Participate in ongoing brand and category training and professional development.
• Follow Ulta Beauty policies, procedures, and standards, and comply with the Ulta Beauty and Clinique dress code.
• Keep the assigned work area replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
• Maintain operational standards and cleanliness for the Clinique area and other assigned areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing for Clinique.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.
• Attend brand-sponsored trainings.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED