Specialty Beauty Advisor - Clinique

Ulta Beauty, Inc. • Colorado Springs, CO

5d • Onsite

About The Position

The Specialty Beauty Advisor – Clinique maximizes sales for Clinique cosmetics, skincare, and fragrance by engaging guests, identifying their needs, and helping them select and purchase merchandise. The role represents Ulta Beauty and Clinique, provides exceptional guest service and product knowledge, and maintains store and brand-area standards. It supports the Experience Manager with sales performance, guest service and associate culture, operational procedures, and compliance.

The advisor provides makeup applications, skincare analysis, and product demonstrations; supports appointments, events, promotions, and customer follow-up; and contributes to Clinique and store sales and loyalty goals. The position also includes product training, replenishment and merchandising, shipment processing, inventory procedures, loss prevention, and maintaining cleanliness and operational standards. A flexible schedule including days, evenings, weekends, and holidays is required, as is attendance at brand-sponsored training.

Requirements

• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.

Nice To Haves

• High school diploma.
• Cosmetics artistry experience.

Responsibilities

• Meet or exceed Clinique sales and clientele goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
• Build and maintain customer relationships, contact preferred customers, and follow up on guest inquiries.
• Inform guests about current promotions, events, and services.
• Stay informed about products, services, ingredients, benefits, and industry trends.
• Maintain prompt and regular attendance.
• Support an inclusive environment for teammates, peers, and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain relationships with Clinique brand partners through required training and in-store events and promotions.
• Collaborate with store managers and associates to grow the business.
• Participate in ongoing brand and category training and professional development.
• Follow Ulta Beauty policies, procedures, and standards, and adhere to the Ulta Beauty and Clinique dress code.
• Keep the assigned area replenished, signed, and faced, and maintain testers according to hygiene standards.
• Maintain operational standards and cleanliness for merchandise, testers, demonstration stations, the Clinique area, and other assigned areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and Clinique shipment processing.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.
• Work a flexible schedule that includes days, evenings, weekends, and holidays, and attend brand-sponsored trainings.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED