Specialty Beauty Advisor - Clinique

Ulta Beauty, Inc. • New Philadelphia, OH

23h • Onsite

About The Position

The Specialty Beauty Advisor – Clinique (SBA – Clinique) maximizes sales for the Clinique brand, including color cosmetics, skincare, and fragrance. The advisor engages guests to identify their needs, assists with merchandise selection and purchases, and maintains store standards such as cleanliness and replenishment. The role represents Ulta Beauty and Clinique and supports the Experience Manager through sales and service performance, guest service and associate culture, and compliance with operating procedures. It calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The advisor supports Clinique and store sales goals by providing personalized service, performing makeup applications and skincare analysis, demonstrating products, booking appointments, and supporting services and in-store events. They build customer relationships, share information about promotions and loyalty offerings, keep up with products and trends, participate in training, and collaborate with store associates and Clinique brand partners.

The role also involves following company policies and brand standards; maintaining and replenishing the assigned area, testers, and demonstration stations; supporting merchandise resets, displays, inventory, and shipment processing; and protecting company assets. A flexible schedule that includes days, evenings, weekends, and holidays is required, as is attendance at brand-sponsored trainings. The work involves frequent mobility and standing, bending, pulling, pushing, reaching, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. Reasonable accommodations may be considered through the company’s interactive process.

Requirements

• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• High school diploma preferred.
• Cosmetics artistry experience preferred.

Responsibilities

• Meet or exceed Clinique sales and clientele goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel, and retail shrink.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Build customer relationships, maintain contact with preferred customers, and follow up on guest inquiries.
• Inform guests about current promotions, events, and services.
• Stay informed about new and existing products and services, including relevant ingredients and benefits.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Share information about the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain relationships with Clinique brand partners by participating in required trainings and executing events and promotions.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing brand and category training and professional development.
• Follow Ulta Beauty policies, procedures, and standards, and adhere to the Ulta Beauty and Clinique dress code.
• Keep the assigned work area replenished, signed, and faced, and maintain testers according to hygiene standards.
• Maintain store operational standards and cleanliness in the Clinique area and other assigned areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing for Clinique.
• Protect company assets by following loss-prevention practices and providing guest service.
• Complete other operational tasks as directed.
• Attend brand-sponsored trainings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED