Specialty Beauty Advisor - Clinique

Ulta Beauty, Inc. • Brick Township, NJ

22h • Onsite

About The Position

The Specialty Beauty Advisor – Clinique (SBA – Clinique) maximizes sales for the Clinique brand, including color cosmetics, skincare, and fragrance. The advisor engages guests to understand their individual needs, helps them select and purchase merchandise, and maintains store standards, including cleanliness and replenishment. The role represents Ulta Beauty and Clinique to guests and supports the Experience Manager through sales and service performance, guest service and associate culture, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The position delivers Clinique and store sales goals through personalized service, makeup applications, skincare analysis, product demonstrations, appointments, events, and ongoing customer relationships. It also includes sharing information about promotions, services, products, loyalty programs, and the Ulta Beauty app; participating in trainings; collaborating with store teams and brand partners; and following company policies, brand standards, and loss-prevention practices.

Operational duties include replenishing and maintaining the assigned area, testers, and demonstration stations; keeping areas clean and presentable; and participating in merchandise resets, planograms, displays, inventory, and shipment processing. The schedule is flexible and includes days, evenings, weekends, and holidays. The job involves frequent mobility and standing, bending, pulling, pushing, reaching, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. Reasonable accommodations may be considered through the company’s interactive process.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Ability to demonstrate significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.
• Ability to meet the stated physical demands, including frequent mobility and movement and continuous lifting or moving of up to 10 pounds.

Nice To Haves

• Cosmetics artistry experience.

Responsibilities

• Meet or exceed Clinique brand sales and clientele goals and contribute to store retail and service sales, guest loyalty, omnichannel, and shrink goals.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
• Build customer relationships, maintain contact with preferred customers, and follow up on guest inquiries.
• Inform guests about current promotions, events, and services.
• Stay informed about products, services, ingredients, benefits, and industry trends during work time.
• Maintain prompt and regular attendance.
• Support an inclusive environment for teammates, peers, and internal and external guests.
• Share information about the guest loyalty program, credit, and the Ulta Beauty app with guests.
• Maintain relationships with Clinique brand partners by participating in required trainings and executing events and promotions.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing brand and category training and professional development.
• Follow Ulta Beauty policies, procedures, and standards, and comply with the Ulta Beauty and Clinique dress code.
• Keep the assigned area replenished, signed, and faced, and maintain testers according to hygiene standards.
• Maintain operational standards and cleanliness in the Clinique area and other assigned areas, including the salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing for the Clinique brand.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED