Specialty Beauty Advisor - Clinique

Ulta Beauty, Inc.•Nanuet, NY

About The Position

The Specialty Beauty Advisor – Clinique (SBA – Clinique) maximizes sales for Clinique color cosmetics, skincare, and fragrance by identifying guests’ needs, assisting with merchandise selection and purchases, and maintaining store standards for cleanliness and replenishment. The advisor represents Ulta Beauty and Clinique, and supports the Experience Manager through attention to sales and service performance, guest service and associate culture, and operational procedures and compliance. The position calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The advisor provides personalized guest experiences, including makeup applications, skincare analysis, product demonstrations, product recommendations, and follow-up with customers. They support appointments, events, promotions, loyalty efforts, and sales goals while building customer relationships and collaborating with store associates and Clinique brand partners. The role also includes maintaining the Clinique area and other assigned areas, replenishing and presenting merchandise, maintaining testers and demonstration stations to hygiene and company standards, participating in resets and inventory activities, and following Ulta Beauty policies, procedures, dress code, and loss-prevention practices. The schedule is flexible and includes days, evenings, weekends, and holidays. The posted pay range is $20.00–$30.00 per hour; exact pay depends on factors such as qualifications, experience, shift, location, and business needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

Cosmetology or demonstrator license where required by state law.
Demonstrated competency in sales, products, and service.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
Strong verbal communication and interpersonal skills.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to attend brand-sponsored trainings.

Nice To Haves

High school diploma.
Cosmetics artistry experience.

Responsibilities

Meet or exceed Clinique sales and clientele goals and contribute to store retail and service sales, guest loyalty, omnichannel, and shrink goals.
Greet and engage guests, personalize service, offer samples, and recommend complementary products and services.
Perform makeup applications, skincare analyses, and product demonstrations.
Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
Build and maintain customer relationships, keep in contact with preferred customers, and follow up on guest inquiries.
Inform guests about current promotions, events, and services.
Stay informed about products, services, ingredients, benefits, and trends to serve guests effectively.
Maintain prompt, regular attendance.
Support an inclusive environment for teammates, peers, and guests.
Explain the guest loyalty program, including credit and the Ulta Beauty app.
Maintain relationships with Clinique brand partners by attending required trainings and executing events and promotions.
Collaborate with store managers and associates to help grow the business.
Participate in ongoing brand and category training and professional development.
Follow Ulta Beauty policies, procedures, and standards, and comply with the Ulta Beauty and Clinique dress code.
Keep the assigned work area replenished, signed, and faced, and maintain testers according to hygiene standards.
Maintain store operational standards and cleanliness in the Clinique area and other assigned areas.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing for Clinique.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.