Account Coordinator, Dental

Sunbit • Las Vegas, NV

2d • Onsite

About The Position

Sunbit is seeking a proactive, relationship-driven Account Coordinator to support small and medium-sized business partners across the U.S. The role helps clients adopt Sunbit’s product, maximize their investment, and achieve measurable business outcomes. The Account Coordinator serves as the primary contact for a portfolio of clients, leading online onboarding and training, monitoring account health and performance, and helping partners align their objectives with Sunbit’s solutions. The position collaborates with Sales, Product, and Operations, tracks activities and outcomes in the CRM, and manages multiple accounts and priorities in a fast-paced environment. This is an on-site role in Las Vegas, Nevada, reporting to the Operations Manager.

Requirements

• At least 1 year of experience in Customer Success, Account Management, Sales, or another client-facing role.
• Ability to maintain client relationships.
• Strong communication and presentation skills, including comfort leading training sessions and strategic conversations.
• Ability to analyze account metrics and translate them into action plans.
• Strong organization and adaptability, with the ability to manage multiple accounts simultaneously.
• Ability to work independently and collaboratively, take ownership of responsibilities, and contribute to team success.
• Strong time-management skills and ability to balance priorities and meet deadlines.
• Interest in helping people access everyday needs.

Nice To Haves

• SaaS or fintech experience.

Responsibilities

• Lead online onboarding and training sessions to set accounts up for success.
• Serve as the primary point of contact for a portfolio of SMB clients and build strong, long-term relationships.
• Monitor account health and usage, identifying risks and opportunities to increase adoption and return on investment.
• Partner with clients to understand business objectives and align them with Sunbit’s solutions.
• Review account performance and provide actionable insights to drive growth.
• Collaborate with Sales, Product, and Operations to resolve issues quickly and deliver a positive customer experience.
• Track and report account activities, progress, and outcomes in the CRM system.
• Contribute to team goals by driving product usage, satisfaction, and growth opportunities.
• Manage multiple client accounts and priorities while maintaining attention to detail and timely follow-through.

Benefits

• Competitive pay and stock options.
• Comprehensive health benefits, including medical, dental, vision, life, EAP, parental leave, and HSA.
• Pet insurance.
• 401(k) with company match.
• Cell phone stipend.
• Mission-driven, empowered, and collaborative culture.
• Team-based strategic planning and ownership of deliverables.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed