Vp Jobs

About The Position

Requirements

• Bachelor’s degree in computer science, Engineering, Business Administration, or other related field; advanced degree preferred.
• Proven experience (7+ years) in data center operations management, with a track record of success in leading teams and driving operational excellence.
• Experience with P&L management and negotiating with vendors to contract signature
• In-depth knowledge of data center infrastructure, including power distribution, HVAC systems, networking technologies, controls, and physical security protocols.
• Strong understanding of industry standards, regulatory requirements, and best practices in data center operations and management.
• Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively across organizational boundaries.
• Demonstrated analytical and problem-solving abilities, with a focus on driving continuous improvement and innovation.
• Proven project management skills.

Nice To Haves

• Certifications such as Certified Data Centre Design Professional (CDCDP) or Certified Data Centre Management Professional (CDCMP) are highly desirable.

Responsibilities

• Provide strategic direction and leadership for the operational functions of colocation data centers.
• Develop and implement operational policies, procedures, and standards to ensure optimal performance and compliance with regulatory requirements.
• Foster a culture of excellence, collaboration, and accountability among operational teams with an obsession towards superior customer service.
• Oversee the maintenance and upkeep of all physical infrastructure, including power systems, cooling systems, networking equipment, and security systems.
• Coordinate with engineering and facilities management teams to ensure uninterrupted operation of critical infrastructure.
• Interface with construction teams to engineer, propose, and build/ expand data centers.
• Implement best practices for safety programs, operational integrity, energy efficiency, sustainability, and environmental management.
• Ensure the highest levels of service availability and reliability for clients, meeting or exceeding SLAs (Service Level Agreements).
• Collaborate with sales and service delivery teams to understand client requirements and deliver customized solutions.
• Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and optimize service delivery processes.
• Responsible for maintaining high customer retention, satisfaction, and managing customer expectations.
• Develop and manage annual operating and capital budgets for colocation datacenter sites, ensuring alignment with overall business objectives and financial targets.
• Monitor financial performance against budgeted targets, analyzing variances and implementing corrective actions as needed.
• Ensure all tenant improvement costs are passed through to clients.
• Develop and maintain comprehensive risk management strategies to mitigate potential threats to data center operations, including security breaches, equipment failures, and natural disasters.
• Ensure compliance with industry standards, regulations, and certifications relevant to colocation data center operations (e.g., SOC 2, ISO 27001, HIPAA).
• Recruit, train, and mentor high-performing teams of operational professionals, fostering their professional growth, development, and retention.
• Establish clear roles, responsibilities, and performance expectations for team members, promoting a culture of continuous learning, improvement, and customer service.