VP - Insurance Services Agency Manager

Rado Bank • Cedar Falls, IA

5d • Hybrid

About The Position

The VP - Insurance Services Agency Manager will lead the strategic development and performance of Rabobank’s North America insurance program. The role guides Insurance Managers and Servicing Agents, drives profitable portfolio growth and client retention, and oversees operational execution, regulatory compliance, and service quality. It serves as a key insurance subject matter expert and connects business leaders, internal partners, carriers, and third-party providers. The manager will strengthen market opportunities, reporting accuracy, client experience, and team performance in alignment with Rural and Rabobank objectives.

The position includes opportunities for professional growth and development through learning programs, connections with senior leaders, peer interactions, stretch opportunities, and an alumni program, as well as interaction with leaders around the world.

Rabobank offers a flexible hybrid working model, typically with two days remote and the remaining days onsite. The target hiring range is $145,000–$175,000 USD, subject to compensation policies and potential geographic adjustment. The role is subject to the terms of Rabobank’s compensation plans and policies.

Requirements

• Bachelor’s degree.
• 10+ years of relevant experience in insurance, financial services, agribusiness, or a related field.
• Applicable insurance licensing.
• Demonstrated experience leading, coaching, and developing teams with varied skill sets.
• Proven ability to drive portfolio growth, client retention, sales execution, and profitable business results.
• Strong knowledge of insurance regulatory, licensing, carrier, audit, risk-management, and internal control requirements.
• Experience using Salesforce.com and related reporting tools to monitor performance, pipeline activity, and data quality.
• Ability to build productive relationships with senior leaders, cross-functional partners, carriers, brokers, and third-party service providers.
• Ability to travel regionally up to 25% of the time.
• Legally authorized to work in the United States on a full-time basis; Rabobank cannot sponsor or take over sponsorship of an employment visa for this position.

Responsibilities

• Lead the strategic development of the Insurance Program and deliver established revenue growth objectives.
• Coach, develop, and manage Insurance Managers and Servicing Agents to achieve individual and team goals.
• Drive profitable portfolio growth, client retention, cross-selling, and execution of sales and territory strategies.
• Ensure compliance with regulatory, licensing, carrier, audit, risk-management, and internal policy requirements.
• Monitor sales performance, profitability, pipeline activity, customer engagement, and key performance indicators.
• Oversee territory planning, resource allocation, service quality, policy administration, and team coordination.
• Manage relationships with carriers, brokers, third-party administrators, software providers, and other external partners.
• Partner with business leaders and cross-functional teams to execute regional growth strategies and priorities.
• Evaluate partner performance, address service concerns, and escalate issues that may affect client outcomes.
• Implement operational improvements that strengthen efficiency, reporting accuracy, client experience, and overall performance.

Benefits

• Medical, dental, and vision plan coverage effective on the date of hire, with multiple plan options and provider networks.
• 401(k) participation beginning on the date of hire.
• 401(k) match of 50% of the first 6% contributed by US employees.
• Additional 3% Safe Harbor contribution on eligible pay and up to 3% in annual discretionary profit-sharing contributions.
• Paid time off for full-time employees: up to 20 vacation days, 5 additional days off, 7 sick days, and 11 US holidays annually, based on hire date and subject to company policies.
• Community-giving support through Dollars for Doers, Helping Hands, and Gift Matching programs.
• Flexible hybrid working model, typically two days remote and the remaining days onsite.
• Possible discretionary bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive