VP - Insurance Services Agency Manager

Rabobank•Cedar Falls, IA

3d•$145,000 - $175,000•Hybrid

About The Position

Lead the future of insurance services by growing profitable portfolios, empowering high-performing teams, and delivering exceptional client outcomes across North America. You will help shape a stronger, more connected insurance business that pairs disciplined growth with outstanding service. By strengthening relationships across teams, carriers, and partners, you will build sustainable solutions that support our clients, our colleagues, and Rabobank’s long-term success. As a VP - Insurance Services Agency Manager you will lead the strategic development and performance of the North America insurance program. You will guide Insurance Managers and Servicing Agents, drive profitable portfolio growth and client retention, and oversee operational execution, regulatory compliance, and service quality. You will serve as a key insurance subject matter expert and connect business leaders, internal partners, carriers, and third-party providers. Through thoughtful leadership, sound decision-making, and a continuous-improvement mindset, you will strengthen market opportunities, reporting accuracy, client experience, and team performance in alignment with Rural and Rabobank objectives.

Requirements

Bachelor’s degree.
10+ years of relevant experience in insurance, financial services, agribusiness, or a related field.
Applicable insurance licensing.
Demonstrated experience leading, coaching, and developing teams with varied skill sets.
Proven ability to drive portfolio growth, client retention, sales execution, and profitable business results.
Strong knowledge of insurance regulatory, licensing, carrier, audit, risk-management, and internal control requirements.
Experience using Salesforce.com and related reporting tools to monitor performance, pipeline activity, and data quality.
Ability to build productive relationships with senior leaders, cross-functional partners, carriers, brokers, and third-party service providers.
Ability to travel regionally up to 25% of the time.
Legally authorized to work in the United States on a full-time basis. Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position.

Responsibilities

Lead the strategic development of the Insurance Program and deliver established revenue growth objectives.
Coach, develop, and manage Insurance Managers and Servicing Agents to achieve individual and team goals.
Drive profitable portfolio growth, client retention, cross-selling, and execution of sales and territory strategies.
Ensure compliance with regulatory, licensing, carrier, audit, risk-management, and internal policy requirements.
Monitor sales performance, profitability, pipeline activity, customer engagement, and key performance indicators.
Oversee territory planning, resource allocation, service quality, policy administration, and team coordination.
Manage relationships with carriers, brokers, third-party administrators, software providers, and other external partners.
Partner with business leaders and cross-functional teams to execute regional growth strategies and priorities.
Evaluate partner performance, address service concerns, and escalate issues that may affect client outcomes.
Implement operational improvements that strengthen efficiency, reporting accuracy, client experience, and overall performance.

Benefits

Medical, Dental and Vision plan coverages are effective on your date of hire.
401(k) plan participation on date of hire.
401(k) match of 50% of the first 6% contributed.
Additional 3% of eligible pay in Safe Harbor contribution.
Up to 3% in annual Discretionary Profit Sharing contributions.
Generous paid time off program: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually.
Dollars for Doers program.
Helping Hands program.
Gift Matching program.
Flexible hybrid working model.