Vendor Jobs

About The Position

Requirements

• Two or more years of experience in vendor management, contract management, or a related role is preferred but not required; education may be substituted for experience.
• Bachelor's degree in Information Technology, Business Administration, or a related field is preferred; comparable on-the-job experience will be considered.
• Superior Excel skills, including the ability to build and work with complex spreadsheets and reports.
• Ability to work in a fast-paced, continuously changing environment.
• Ability to learn and apply new software, organizational, and reporting skills.
• Ability to work collaboratively and independently as needed.
• Clear communication of ideas and details to individuals and groups.
• Exceptional written and verbal communication skills.
• Analytical and detail-oriented approach.
• Ability to lift and move packages up to 50 pounds.
• Compliance with safe work rules; prompt reporting of accidents, injuries, defective equipment, and unsafe conditions; and cooperation with investigations.

Nice To Haves

• Exposure to supply chain, procurement, or inventory management software.
• Experience with a contract management system.
• Workday experience; training will be provided to the right candidate.
• Exposure to or a high-level understanding of IT equipment.
• Experience with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Familiarity with software and hardware licensing.
• Vendor Management or Contract Management certification, such as CIPS, IACCM, or equivalent; certification may be substituted for years of experience.
• Experience with ITIL or other IT service management frameworks.

Responsibilities

• Develop and maintain positive relationships with IT vendors and serve as the primary liaison between vendors and the organization.
• Facilitate communication and collaboration between vendors and internal stakeholders.
• Manage the lifecycle of IT contracts, including negotiation, execution, renewal, and termination, ensuring renewals are purchased on time.
• Ensure contracts comply with company policies, receive legal review, and that software passes the IT Security Risk Analysis before signing.
• Maintain accurate contract records and documentation using available contract management software.
• Monitor vendor performance against contractual terms and service-level agreements, pursue vendor credits when applicable, and conduct reviews and assessments.
• Develop and implement vendor performance metrics and reporting systems.
• Analyze vendor costs, support budget adherence, identify cost-saving opportunities, and participate in planning and forecasting.
• Identify, assess, and mitigate risks associated with IT vendor relationships, contracts, and sourcing; develop strategies to minimize disruption and support business continuity.
• Assist IT management with sourcing and ordering equipment for Network, System Administration, Technical Operations, and Biomedical departments.
• Manage procurement transparently so teams can plan projects and initiatives and adjust when needed.
• Assist with evaluating and selecting IT vendors and negotiating favorable terms and conditions.
• Lead quarterly, year-end, and surprise inventory audits of IT storage and warehouses; help maintain accurate counts and minimize shrinkage.
• Identify and report storage or security issues for remediation.
• Coordinate shipping, receiving, and other aspects of the inventory lifecycle.
• Lead e-waste retirement and disposal activities, including researching vendors, managing rates and shipping and delivery, and coordinating with IT teams to meet deadlines.
• Provide accurate reports to IT leadership on vendor performance, contract status, inventory on hand, and cost analysis.
• Document vendor interactions, contract changes, ratings, and performance evaluations.
• Log inventory shipments as received in Workday.

Benefits

• Retirement benefits
• Paid time off
• Paid parental leave
• Health insurance
• Dental benefits
• Vision benefits
• Life insurance
• Long-term disability
• Short-term disability