HR Vendor Relationship Manager

McKesson•Irving, TX

About The Position

The HR Technology Vendor Relationship Manager owns business relationships and value realization for a portfolio of HR-owned technology vendors and platforms. The role works autonomously across HR, McKesson Technology, Procurement, Legal, Information Security, Finance, Product Management, platform owners, and vendor teams to ensure vendor relationships deliver value, meet performance expectations, and support McKesson priorities. The position manages vendor governance across the contract lifecycle, including contract support, quarterly business reviews, KPI tracking, roadmap evaluation, invoice oversight, renewal planning, escalation management, risk mitigation, and periodic RFP support. Platforms may include Glint, Cornerstone, HiredScore, Radancy, Workday, MoveWorks HR Functions, CoderPad, Gem ATS, Gem CRM, and other HR technology applications as the portfolio evolves. For enterprise applications, the role may share contract ownership with McKesson Technology and represent HR's interests in negotiations.

Requirements

Bachelor's degree in business, human resources, information systems, supply chain, finance, or a related field, or equivalent experience.
Typically 7 or more years of relevant experience in vendor management, contract management, SaaS relationship management, product operations, technology portfolio management, procurement, or a related discipline.
Experience managing enterprise software vendors, supporting contract negotiations, coordinating QBRs, tracking KPIs, managing renewals, and working across Legal, Procurement, Finance, Security, Technology, Product, and HR stakeholder groups.
Strong vendor relationship management, negotiation, financial management, and commercial judgment.
Ability to work independently, influence without authority, and coordinate across multiple functions with competing priorities.
Working knowledge of contract lifecycle management, RFP support, invoice management, renewal planning, service level commitments, data protection, information security, AI governance, and vendor risk management.
Ability to evaluate vendor roadmaps, translate stakeholder needs into vendor priorities, and communicate clearly with senior leaders, vendor executives, product teams, and operational partners.
High attention to detail and strong follow-through on invoices, commitments, escalations, action items, and governance documentation.

Nice To Haves

Vendor management, procurement, contract management, product operations, or SaaS management certification.
HR technology experience, including exposure to platforms such as Workday, employee listening, learning, recruiting, CRM, assessment, or service automation technologies.

Responsibilities

Own assigned HR technology vendor relationships and serve as the primary point of coordination between internal stakeholders and vendor teams.
Establish operating routines and stakeholder alignment; define and track KPIs, SLAs, delivery commitments, business outcomes, and stakeholder feedback; and plan quarterly business reviews.
Bring HR COE process owners together to understand needs and service delivery expectations.
Partner with McKesson Technology, Procurement, Legal, Information Security, Product Managers, and platform owners on new vendor contracts, renewals, amendments, and commercial negotiations.
Help ensure contract language reflects business requirements, AI governance expectations, data protection needs, service commitments, and favorable terms.
Negotiate performance credits, at-risk funds, or other commercial protections in partnership with McKesson Technology and Procurement, where appropriate.
Assess vendor roadmaps, release plans, AI capabilities, product enhancements, and emerging functionality; determine which ideas to share, explore, prioritize, or decline.
Partner with Product Managers and platform owners to influence vendor roadmaps and represent McKesson's needs.
Ensure invoices are received, reviewed, approved, coded to the appropriate budget, and paid on time in partnership with HR Finance leadership and budget owners.
Maintain visibility into vendor spend, licensing utilization, renewal timelines, budget impacts, and financial risks; identify opportunities to improve value, reduce waste, consolidate spend, or renegotiate terms.
Periodically support RFP, RFI, vendor evaluation, and solution selection processes by coordinating stakeholder input and assessing commercial, operational, and strategic fit.
Support new vendor implementations by helping vendors and internal teams navigate McKesson processes, typically in partnership with a Product Manager or Project Manager.