HR Specialist (Vendor Manager) Fully Remote
About The Position
The Leave and Accommodations team is seeking an experienced Vendor Manager to develop and manage relationships with a growing global vendor portfolio. The role partners with Service Delivery, Expansions, Procurement, Legal, Finance, Capacity Planning, Security, and other teams to improve vendor performance, develop new services, support customers, and achieve cost-efficient long-term growth. The Vendor Manager manages vendor relationships and contract lifecycles, including negotiations, renewals, amendments, vendor selection, onboarding, and operational issue resolution. The role also oversees vendor financial operations, including budgets, purchase orders, invoices, payments, accruals, and forecasting. The successful candidate uses data and business judgment to assess performance and costs, communicate recommendations, resolve complex issues, and influence stakeholders. The position supports a professional services program delivering leave of absence, disability, and accommodation services to Amazon employees, applicants, job seekers, and candidates globally.
Requirements
- Bachelor's degree or equivalent professional or military experience in Business, Finance, Economics, or a related field.
- At least 3 years of professional experience in Vendor Management, Finance, Procurement, or a related field.
- Experience managing vendor contract lifecycles, including negotiations, renewals, and amendments, with internal and external stakeholders.
- Experience with vendor financial operations, including purchase orders, invoicing, accruals, and budget forecasting.
- Experience using data and metrics to drive continuous improvement and vendor performance management.
- Proficiency in written and spoken English.
- Proficiency in Excel for analyzing large data sets and managing financial tracking.
- Strong analytical, relationship-management, project-management, and problem-solving skills; attention to detail and ability to meet tight deadlines in dynamic environments.
Nice To Haves
- HR experience or exposure to HR processes and practices.
- Experience managing third-party security and compliance reviews.
- Experience supporting global vendor portfolios across multiple geographies with varying legal and regulatory requirements.
- Exceptional project management skills, with a track record of managing multiple concurrent deliverables and meeting tight deadlines.
Responsibilities
- Manage end-to-end vendor contract lifecycles, including new contracts, renewals, and amendments across a vendor portfolio.
- Partner with Procurement, Contracting Legal, Finance, and Security to source, negotiate, and execute vendor contracts, including complex multi-vendor RFPs and global engagements.
- Lead third-party security and compliance reviews and ensure they are completed on time and meet compliance standards.
- Manage vendor financial operations, including purchase orders, invoicing, payment processing, monthly accruals, and budget forecasting.
- Onboard vendors through established processes, including compliance onboarding, security reviews, and performance-management setup.
- Monitor vendor performance against contractual SLAs and budgets; prepare budget-to-actual analyses, identify risks, and develop strategic plans with Finance and Service Delivery.
- Navigate global vendor requirements, including in-country signatories, legal and tax considerations, and country-specific compliance.
- Resolve vendor escalations involving payment delinquencies, invoicing disputes, service failures, and purchase order or invoicing violations.
- Provide scheduled and ad hoc leadership updates on vendor portfolio health, contract status, and compliance posture.
- Advise Service Delivery, customers, and leaders as a subject matter expert on contract terms.
- Support cross-functional initiatives, including AI strategy development, vendor and service deep dives, and improvements to vendor onboarding processes.
- Communicate effectively in high-quality written and verbal materials, including documents for L10+ audiences.
- Develop vendor relationships, expand vendor selection, and partner with service owners on strategies to reduce costs.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contribution options
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability coverage
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave; eligibility and terms may vary
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What This Job Offers
Career Level
Mid Level
