Fully Remote Client Care Specialist

AIL • Stockton, CA

1d • $80,000 - $100,000 • Remote

About The Position

AO Globe Life is hiring a fully remote Client Care Specialist to guide clients through enrollment and help individuals and families explore personalized supplemental benefit options. The role emphasizes clear, professional communication, client-centered service, relationship-building, accurate documentation, and timely follow-ups. Client meetings are held virtually over Zoom, with inbound leads and no cold calling.

This is an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. The company provides training, mentorship, licensing guidance, and professional development, with opportunities for income growth through renewals and advancement into leadership. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.

AO Globe Life describes itself as a remote-first company with a 70-plus-year history serving union members, credit union clients, and veterans nationwide through supplemental benefits. It emphasizes integrity, flexibility, and team empowerment, and is committed to equal opportunity.

Requirements

• Be at least 18 years of age and legally eligible to work in the United States.
• Be organized, self-motivated, and comfortable working independently.
• Have strong communication and people skills.
• Be confident in virtual meetings and familiar with digital tools.
• Have a Windows laptop or PC, webcam, dependable high-speed internet, and a professional remote workspace.
• Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, if applicable.
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
• Be coachable and interested in a performance-based career with opportunities for professional growth and advancement.

Nice To Haves

• Customer service background is helpful but not required.
• Recent or soon-to-be graduates in business, marketing, or communications may find the role a good fit.

Responsibilities

• Guide clients through enrollment with clarity and professionalism.
• Deliver excellent, client-centered service.
• Meet with clients virtually over Zoom to discuss their needs.
• Guide individuals and families through personalized supplemental benefit options.
• Build lasting client relationships.
• Participate in ongoing training, mentorship, and professional development.
• Handle documentation accurately and keep up with follow-ups.
• Participate in virtual meetings and complete required training.

Benefits

• 100% remote work with flexible hours.
• Monthly and quarterly bonuses.
• Weekly performance-based pay; compensation is commission-based and performance-driven, not hourly or salaried.
• Inbound leads only; no cold calling.
• Income growth through renewals.
• 3% equity opportunity for qualifying team members.
• Complete training and licensing support, including licensing guidance; required coursework, examinations, and state licensing costs are the candidate’s responsibility.
• Mentorship and ongoing professional development.
• Defined growth path into leadership.

What This Job Offers

• Education Level: No Education Listed