Fully Remote Client Services Rep
About The Position
AO Globe Life is hiring for a fully remote, independent-contractor client services role supporting clients exploring supplemental benefit options. The position is open to new or upcoming graduates and others interested in service-focused work. No prior insurance experience is required; training, mentorship, licensing guidance, and ongoing professional development are provided. The role involves conducting virtual client consultations, supporting clients through enrollment, maintaining accurate documentation and follow-ups, and building long-term client relationships. Compensation is commission-based and performance-driven, not hourly or salaried. The opportunity offers a flexible schedule, inbound client interest, and potential for professional growth and advancement. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Have a service-minded, mission-driven attitude and strong communication and people skills.
- Be self-motivated, coachable, comfortable working independently, and organized.
- Be confident using virtual meetings and everyday digital tools.
Nice To Haves
- Customer service or consultative experience is a plus but is not required.
- Business, marketing, or communications studies or recent/upcoming graduation may be a good fit.
Responsibilities
- Cultivate long-term client relationships.
- Handle documentation accurately and complete follow-ups.
- Conduct virtual consultations with clients via Zoom.
- Participate in continued mentorship and team development.
- Help clients explore supplemental benefit options tailored to their needs.
- Prioritize high-quality, client-focused interactions.
- Support clients throughout the enrollment process with clarity and professionalism.
- Complete required training and participate in virtual meetings.
Benefits
- Full training and licensing support.
- Dedicated mentorship and ongoing professional development.
- Monthly and quarterly performance bonuses.
- Opportunities for renewal-based income growth.
- Equity opportunity of 3% for qualifying team members.
- Flexible schedule.
- Weekly pay tied to performance.
- Potential path toward leadership roles.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
