Fully Remote Client Support Specialist
About The Position
AO Globe Life is hiring a fully remote Client Support Specialist to help clients explore supplemental benefits. The role is suited to people interested in a service-focused, people-first career, including new or upcoming graduates in business, marketing, or communications. The company provides training, mentorship, and licensing guidance. This is an independent contractor opportunity with American Income Life / Globe Life; compensation is commission-based and performance-driven, not hourly or salaried. No prior insurance experience is required. Candidates must complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense, and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding.
Requirements
- Customer service or consultative experience is preferred but not required.
- Comfort with virtual meetings and digital tools.
- Own a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Be at least 18 years of age and legally eligible to work in the United States.
- Ability to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Genuine interest in helping others and supporting a mission-driven company.
- Self-starter mindset, strong organizational skills, and strong communication and interpersonal skills.
- Self-motivated, coachable, and comfortable working independently.
Nice To Haves
- New or upcoming graduates in business, marketing, or communications.
- Interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Cultivate long-term client relationships.
- Meet with clients virtually over Zoom to discuss their needs.
- Guide individuals and families through personalized supplemental benefit options.
- Participate in continued mentorship and team development.
- Maintain organized, accurate digital records and follow-up communication.
- Prioritize high-quality, client-focused interactions.
- Support clients throughout the enrollment process with clarity and professionalism.
- Complete required training and participate in virtual meetings.
Benefits
- Collaborative, people-first team environment.
- Inbound client interest; no cold outreach.
- Path into leadership.
- Opportunities for renewal-based income growth.
- 3% equity opportunity for eligible team members.
- Fully remote role with flexible scheduling.
- Monthly and quarterly bonuses.
- Weekly, performance-based earnings.
- Full training, licensing guidance, and ongoing professional development. Licensing coursework, examinations, and state licensing requirements are at the candidate’s expense.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
