Fully Remote Client Onboarding Specialist

AIL•Fort Smith, AR
•$90,000 - $119,981•Remote

About The Position

AO Globe Life is hiring a fully remote Client Onboarding Specialist to support its mission of providing supplemental benefits to working families. The role is suited to new or upcoming graduates in business, marketing, or communications, as well as people interested in service-focused, people-first work. Training, mentorship, licensing guidance, and professional development are provided. No prior insurance experience is required. The position supports clients through enrollment, documentation, follow-up, virtual consultations, and tailored presentations of supplemental benefit options. It is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
  • Be confident in virtual meetings and familiar with digital tools.
  • Have a self-starter mindset and strong organizational skills.
  • Have strong communication and interpersonal skills.
  • Be self-motivated, coachable, and comfortable working independently.

Nice To Haves

  • Customer service or consultative background.
  • A degree or upcoming graduation in business, marketing, or communications.
  • Passion for helping others and contributing to a mission-driven organization.

Responsibilities

  • Support the enrollment process from start to finish with professionalism.
  • Handle documentation accurately and stay on top of follow-ups.
  • Participate in ongoing mentorship, professional development, and team training.
  • Build lasting client relationships.
  • Lead virtual Zoom consultations with clients.
  • Present supplemental benefit options tailored to each individual or family.
  • Deliver high-quality, client-focused service.
  • Complete required training and participate in virtual meetings.

Benefits

  • Monthly and quarterly bonuses.
  • Inbound client interest; no cold outreach.
  • Weekly pay based on performance.
  • Defined growth path into leadership.
  • Potential to grow income through renewals.
  • Full training and licensing support.
  • Equity opportunity of 3% for qualifying team members.
  • Fully remote work with a flexible schedule.
  • Ongoing mentorship and professional development.
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