Remote Client Onboarding Specialist

AIL•Madison, WI
•$80,000 - $100,000•Remote

About The Position

AO Globe Life is hiring a remote Client Onboarding Specialist for a mission-driven, service-focused role supporting clients nationwide. The role involves guiding individuals and families through enrollment and personalized supplemental benefit options, conducting virtual consultations, and maintaining accurate digital records and follow-up communication. Training, mentorship, licensing guidance, and professional development are provided. No prior insurance experience is required. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Before conducting licensed insurance activities, candidates must obtain the appropriate state Life & Health Insurance License and complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Be self-motivated, organized, coachable, and able to work independently.
  • Be comfortable using virtual tools and video meetings.
  • Have strong communication and interpersonal skills.
  • Have a service-minded, mission-driven attitude.

Nice To Haves

  • Customer service or consultative background; prior experience is not required.

Responsibilities

  • Engage in ongoing training, mentorship, and professional growth.
  • Walk clients through enrollment clearly and professionally.
  • Conduct virtual consultations with clients via Zoom.
  • Explain personalized supplemental benefit options to individuals and families.
  • Maintain organized, accurate digital records and follow-up communication.
  • Develop strong, long-term relationships with clients.
  • Deliver high-quality, client-focused service.
  • Participate in required training and virtual meetings.

Benefits

  • Monthly and quarterly bonuses.
  • Equity opportunity (3%) for qualifying team members.
  • Opportunities for renewal-based income growth.
  • A path toward leadership roles.
  • Training, mentorship, licensing guidance, and ongoing professional development.
  • Weekly pay based on performance.
  • 100% remote work with flexible hours.
  • Collaborative, people-first team environment.
  • Inbound client interest; no cold outreach.
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