Remote Client Onboarding Specialist
About The Position
AO Globe Life is hiring a fully remote Client Onboarding Specialist for a mission-driven, service-oriented team. The role focuses on building lasting client relationships, providing client-focused service, and guiding individuals and families through personalized supplemental benefit options and the enrollment process. Client consultations are conducted virtually using Zoom. The role includes training, mentorship, and opportunities for professional growth and advancement. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, with weekly performance-based pay, performance bonuses, and potential income growth through renewals. It is not an hourly or salaried position. Candidates must complete required training and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Have a genuine interest in helping others and supporting a mission-driven company.
- Have strong communication and interpersonal skills.
- Have a reliable high-speed internet connection, a Windows-based laptop or PC with webcam, and a professional remote workspace.
- Be comfortable using virtual tools and participating in video meetings.
- Be self-driven and organized, and comfortable working independently.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, and complete applicable pre-licensing coursework, examinations, and state requirements at the candidate’s expense.
Nice To Haves
- Prior customer service or consultative experience.
- Experience or interest suited to recent or soon-to-be graduates in business, marketing, or communications.
- Self-motivation, coachability, and interest in a performance-based career with opportunities for growth and advancement.
Responsibilities
- Develop strong, long-term relationships with clients.
- Deliver high-quality, client-focused service.
- Guide individuals and families through personalized supplemental benefit options.
- Support clients throughout the enrollment process with clarity and professionalism.
- Conduct client consultations virtually using Zoom.
- Handle documentation accurately and follow up with clients.
- Participate in ongoing training, mentorship, and professional development.
Benefits
- Monthly and quarterly performance bonuses.
- Potential income growth through renewals.
- Defined growth path into leadership.
- Inbound-only client interest; no cold calling.
- Full training and licensing support.
- Fully remote work with a flexible schedule.
- Equity opportunity of 3% for those who qualify.
- Collaborative, people-first team environment.
- Weekly performance-based pay.
- Mentorship and ongoing professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
