Triage Rn Jobs

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About The Position

IntellaTriage is seeking a compassionate registered nurse to provide remote, after-hours telephone triage for hospice patients and their families. The nurse assesses patient needs, determines appropriate next steps, and coordinates care with on-call teams using client-customized protocols. This role supports hospice and home health providers during non-core hours and requires accurate documentation, empathy, and professionalism when handling urgent calls. The position is remote and requires consistent attendance, active communication, and reliable internet connectivity during scheduled shifts. The posted schedule is part-time: 4:30 a.m.–10:00 a.m., plus rotating Saturday and Sunday shifts from 7:30 a.m.–4:00 p.m. CST. Nurses must be able to manage a fast-paced call volume of at least five calls per hour on weekdays and up to eight per hour on weekends. IntellaTriage has provided after-hours nurse triage for hospice and home health providers since 2008. Its remote nurses use technology and electronic medical records to provide patient-centered support and serve as an extension of clients’ care teams.

Requirements

  • Active multistate Registered Nurse (RN) license.
  • Comfort with technology and electronic medical records used to document calls.
  • Ability and comfort typing documentation and notes in a fast-paced environment.
  • Ability to handle stress and multitask while receiving calls, with a minimum of five calls per hour on weekdays and up to eight per hour on weekends.
  • Strong communication and critical-thinking skills.
  • Ability to work independently in a remote environment.
  • Consistent attendance, active communication, and reliable internet connectivity during all scheduled shifts.

Nice To Haves

  • Hospice, palliative, or end-of-life care experience is strongly preferred.

Responsibilities

  • Provide telephone triage for hospice patients and families.
  • Assess patient conditions and determine appropriate next steps.
  • Collaborate with on-call teams to coordinate care and resources.
  • Accurately document communications and interventions.
  • Maintain a calm and professional demeanor while handling urgent calls.

Benefits

  • Base pay of $25 per hour after training, with opportunities to increase the hourly rate up to $28 within the first six months of hire.
  • Three weeks of paid remote training.
  • Supportive clinical team.
  • Remote work from home.
  • Shorter shifts intended to support work-life balance and reduce potential burnout.
  • $1 per hour overnight shift differential.
  • $1 per hour weekend shift differential for Friday evening, Saturday, and Sunday.
  • Part-time and full-time nurses accumulate PTO based on hours worked.
  • Part-time and full-time nurses are eligible to participate in the 401(k) plan.
  • Full-time nurses may participate in medical, dental, vision, and/or supplemental insurance plans.

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