RN Triage - Urology

Endeavor Health•Elmhurst, IL

19d•$35 - $54•Onsite

About The Position

The Registered Nurse Triage (RN) – Urology provides patient care through inbound and outbound telephone practice under the direction of the Supervisor. The nurse assesses caller needs through active listening and clinical assessment, provides education and advanced problem-solving, and manages patients’ immediate and ongoing needs with attention to acute and preventative intervention. The position includes phone triage, patient education, Continuous Glucose Monitor placement, testing, insurance pre-authorization and referrals, and cleaning and stocking exam rooms. The role is full time at 40 hours per week, based at 1200 S York Rd, Elmhurst, Illinois. Office hours are Monday through Friday, 7:00 AM to 5:00 PM. Some travel to other locations is required, and flexible hours may be needed to meet operational needs.

Requirements

Current Illinois RN licensure.
Current CPR certification issued by the American Heart Association (AHA).
Ability to handle periods of high stress as a self-starter.
Ability to communicate effectively in English, both verbally and in writing.
Ability to stand, walk, sit, bend, reach, and climb for prolonged periods and repetitively use hands.
Ability to lift up to 40 pounds and carry or push up to 20 pounds.

Nice To Haves

Office RN experience preferred.
BSN preferred.

Responsibilities

Provide patient care through inbound and outbound telephone practice.
Assess callers’ needs through active listening and clinical assessment.
Provide patient education and advanced problem-solving.
Manage patients’ immediate and ongoing needs, including acute and preventative intervention.
Perform phone triage.
Place Continuous Glucose Monitors.
Conduct testing, insurance pre-authorizations, and referrals.
Clean and stock exam rooms.
Demonstrate positive customer relationship skills.
Travel to other locations as needed and work flexible hours to meet operational needs.