RN Triage - Urology

Endeavor Health • Arlington Heights, IL

4d • Onsite

About The Position

The Registered Nurse Triage (RN) supports the Urology Medical Group and is responsible for patient care needs through inbound and outbound telephone practice under the direction of the Supervisor. The nurse assesses callers through active listening and clinical assessment, provides education and advanced problem-solving, and manages patients’ immediate and ongoing needs with attention to acute and preventative intervention. Duties include phone triage, patient education, Continuous Glucose Monitor placement, testing, insurance pre-authorization and referrals, and cleaning and stocking exam rooms. The position is full-time, 40 hours per week, with office hours Monday through Friday, 8:30 AM to 5:00 PM. Travel is required to surrounding offices for coverage.

Requirements

• Current Illinois RN licensure.
• Current CPR for Healthcare Providers.
• Ability to handle periods of high stress as a self-starter.
• Ability to effectively communicate in English, both verbally and in writing.
• Ability to stand, walk, sit, bend, reach, and climb for prolonged periods and use hands repetitively.
• Ability to lift up to 40 pounds and carry or push up to 20 pounds.

Nice To Haves

• Office RN experience.
• Bachelor of Science in Nursing (BSN).

Responsibilities

• Provide patient care through inbound and outbound telephone practice.
• Assess caller needs using active listening and clinical assessment.
• Provide patient education and advanced problem-solving.
• Manage patients’ immediate and ongoing needs, including acute and preventative interventions.
• Perform phone triage.
• Place Continuous Glucose Monitors and provide patient education.
• Conduct testing.
• Complete insurance pre-authorizations and referrals.
• Clean and stock exam rooms.
• Travel to surrounding offices to provide coverage.

Benefits

• Premium pay for eligible employees.
• Career pathways to promote professional growth and development.
• Medical, dental, pet, and vision options.
• Tuition reimbursement.
• Free parking.
• Wellness program.
• Savings plan.
• Health Savings Account options.
• Retirement options with company match.
• Paid time off and holiday pay.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed