RN, Triage

Heart to Heart Hospice•Midlothian, TX

12h

About The Position

Heart to Heart Hospice provides compassionate care to patients with life-limiting illnesses and their loved ones. The Triage Registered Nurse supports hospice patients and families by providing telephone triage after hours, on weekends, when the office is closed, or at the Executive Director’s request. The role also coordinates on-call visits, manages referrals, provides education and support, and conducts patient visits as needed. This is a full-time position with employee benefits.

Requirements

Current state Registered Nurse license.
Current state driver’s license, reliable transportation, and ongoing valid and current auto liability insurance.

Nice To Haves

Two years of RN experience in a healthcare or clinical setting is preferred.

Responsibilities

Provide telephone triage to hospice patients and their families after hours, on weekends, when the office is closed, or at the Executive Director’s request.
Ensure after-hours visits are scheduled promptly with the on-call team.
Complete and submit documentation to the site at the end of each shift to support continuity of care for the weekday team.
Manage referrals received during weekends and after hours.
Provide education and support to patients and families or caregivers.
Conduct patient visits as needed, including admissions, routine visits, pronouncements, and tuck-ins.
Promote positive, respectful communication with staff, referral sources, patients, and families.
Perform other duties as required.
Ensure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.