RN - Clinic Triage Nurse - Battle Avenue Medical Building

University of Missouri Health Care • Columbia, MO

18d • $31 - $46 • Onsite

About The Position

MU Health Care is seeking a Clinic Triage Nurse for the Battle Avenue Medical Clinic. The nurse assesses patient needs by phone and in person, directs patients to appropriate care or self-care guidance, and documents encounters to support high-quality, continuous care. The role also includes collaboration with a multidisciplinary team and may include direct patient care in the clinic based on validated competency. The position is on-site at the Battle Avenue Medical Building in Columbia, Missouri, and works Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Missouri Board of Nursing RN license or Nurse Licensure Compact multistate RN license. Compact state RNs must apply under their new state of residency within 30 days when their primary state of residency changes.
• At least one year of RN experience.

Nice To Haves

• One year of experience working with patients in ambulatory care.
• Three years of RN experience.
• Additional license or certification requirements as determined by the hiring department.

Responsibilities

• Monitor and respond to patient triage needs in person and/or through the nurse phone line.
• Identify life-threatening or crisis situations at the start of a call and manage referrals to EMS.
• Use further assessment and approved guidelines to refer patients to the Emergency Center, Urgent Care, a provider’s office, or self-care at home; follow evidence-based triage protocols when available and appropriate.
• Ask open-ended questions to identify actual or potential health problems and speak directly with the person experiencing symptoms whenever possible.
• Document each caller encounter in the electronic medical record, including assessed needs, recommended actions, and follow-up plans.
• Maintain and enhance current knowledge of professional nursing practices and telehealth nursing.
• Provide quality patient care and collaborate with the multidisciplinary team to support a high-quality patient experience.
• As competency allows, perform clinic duties that may include nurse-only visits, in-person triage, managing patient portal messages and medication refill requests, complex patient education, patient intake, assisting with surgical or diagnostic tests and procedures, collecting specimens and performing point-of-care testing, and complex dressing changes or wound care.
• Complete unit- or department-specific duties outlined in department documents.

Benefits

• Health, vision, and dental insurance coverage starting day one.
• Generous paid leave and paid time off, including ten holidays.
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years.
• Tuition assistance for employees (75%) and immediate family members (50%).
• Discounts on cell phone plans, rental cars, gyms, hotels, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed