RN - Ambulatory Primary Care Phone Triage- Up to $74.20/ Hour

Interim HealthCare Staffing•Minneapolis, MN

About The Position

Interim HealthCare Staffing is seeking a Phone Triage Registered Nurse to support an ambulatory primary care clinic in Minneapolis. The role focuses on telephonic patient triage and clinical decision support, helping patients access appropriate care and coordinating services to support positive outcomes. The schedule is Monday through Friday, 8:30 a.m. to 5 p.m., with a pay rate of $63.60 to $74.20 per hour. The nurse assesses symptoms, determines the appropriate level of care, escalates concerns when needed, and uses clinical protocols and documentation systems. The role also coordinates patient care, including medication refills, home care, and durable medical equipment, and collaborates with providers and care teams. Documentation is completed using the EPIC/OCHIN electronic medical record system. Interim HealthCare is a healthcare staffing provider with independently owned and operated offices. The company describes its career opportunities as ranging from per diem to full-time and highlights its established history and national network of offices.

Requirements

  • Active RN license in Minnesota.
  • Current BLS/CPR for Healthcare Providers certification from the American Heart Association or Red Cross.
  • Experience with the EPIC/OCHIN electronic medical record system.
  • Strong assessment, documentation, and communication skills.
  • Ability to work independently and manage multiple calls and priorities.

Nice To Haves

  • Prior phone triage, in-person triage, or phone-based nursing experience is strongly preferred.

Responsibilities

  • Provide phone-based nursing triage and clinical guidance.
  • Assess symptoms, determine the appropriate level of care, and escalate appropriately.
  • Use clinical protocols and documentation systems.
  • Collaborate with providers and care teams to support patient outcomes.
  • Coordinate patient care, including medication refills, home care, and durable medical equipment.
  • Document necessary information using the EPIC/OCHIN electronic medical record system.

Benefits

  • Competitive pay.
  • Variety of clinic environments across the Twin Cities.
  • Free education courses.
  • PTO accrual based on hours worked.
  • Medical, dental, and vision insurance for employees working 32 or more hours per week.
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