RN Clinical Triage Specialist - Part Time

Forefront Dermatology • Kaukauna, WI

13d

About The Position

The RN Clinical Triage Specialist is the point of contact for patients and supporting medical professionals, coordinating ongoing medical care. This part-time position works three rotating days per week, with hours between 7:45 a.m. and 5:15 p.m.

Requirements

• Registered Nurse (RN) required.
• Three years of related clinical or complex scheduling experience.
• Detail-oriented.
• Excellent oral and written communication skills.
• Demonstrated leadership experience, including modeling professional behavior, handling multiple tasks, maintaining a positive attitude, and responding to organizational change.
• Excellent leadership, organizational, and computer skills.
• Ability to work effectively and cooperatively with staff, board, clients, and the public.
• Ability to multitask, prioritize appropriately, and work well independently and as part of a team.
• Ability to use time productively and contribute to operational efficiency and effectiveness.
• Ability to maintain confidentiality of information.

Nice To Haves

• Related clinical or complex scheduling experience preferably in dermatology or a similar specialty.

Responsibilities

• Triage and document incoming clinical phone calls, including patient calls about emergencies or care questions and pharmacy calls about medication clarifications and drug interactions.
• Communicate information on behalf of physicians, physician assistants, and nurse practitioners to patients as directed.
• Document messages in patient charts as needed.
• Manage new, renewal, and refill prescriptions for patients through the EMR system, checking prior disbursements to patients.
• Adhere to compliance requirements and complete compliance training.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed