Transportation Supervisor Jobs

About The Position

Responsibilities

• Conduct gate-to-gate training for new hires after orientation and provide continuous development for new drivers, including beginning-of-day pre-trip training.
• Assist with developing and implementing new transportation processes and procedures.
• Organize, document, and present driver observations.
• Serve as a subject matter expert on driver processes, including proof of delivery, paperwork, daily deposits, and Samsara transactions.
• Promote driver safety through training and safety practices, including lifting and back safety, SLAM safety videos, lift gate safety, and three points of contact.
• Organize and communicate driver KPIs, including updates to the driver communication board.
• Assist the Transportation Manager with the weekly driver schedule and oversight of equipment, including reporting down equipment to Ryder.
• Attend daily transportation meetings with the Operations VP and provide morning and afternoon transportation updates to Sales and Operations.
• Track late trucks, missed deliveries, and breakdowns; audit daily proof-of-delivery usage.
• Arrange driver hotel reservations as needed and monitor credit card usage.
• Travel as needed, including overnight stays at shuttle points in Kentucky, West Virginia, and Ohio.
• Provide weekend support when called upon; support route delivery or shuttling, transportation management backfill, and other transportation functions as needed.
• Work with Sales and transportation team members to establish and maintain an excellent customer experience.
• Work with Sales and Routing to create and maintain efficient delivery routes.
• Fill in as a Route Delivery Driver at the company facility or remote domiciles when called upon.
• Monitor company equipment to ensure maintenance is up to date and maintain equipment condition and documentation so products are transported in accordance with company and government guidelines.
• Monitor Delivery Drivers to ensure they consistently demonstrate safety and customer service, including appropriate work and appearance.
• Ensure driver documentation complies with DOT regulations, including health cards and driving logs.
• Train new Drivers and Trainees on applicable policies and procedures and provide retraining to tenured Drivers at least quarterly at company facilities, remote domiciles, or during daily routes.
• Work with Drivers and the third-party leasing company to resolve route breakdowns, reduce downtime, and maintain delivery schedules.
• Develop an understanding of and assist with the duties and responsibilities of all transportation personnel.
• Provide coaching and/or discipline to transportation personnel in accordance with company policies and the collective bargaining agreement when required.
• Conduct accident investigations involving Drivers and company equipment at the company facility and at incident scenes.
• Perform additional duties as assigned.