Road Supervisor

MV Transportation • Jacksonville, FL

9d

About The Position

MV Transportation is seeking a Road Supervisor to monitor street operations according to client, operations, and safety department requirements. This is a full-time role paying $21 per hour per contract.

The Road Supervisor conducts field checks, supports operators and dispatch, responds to accidents and incidents, and helps maintain service levels and passenger safety. The role also requires accurate documentation of observations, inspections, incidents, and related reports.

Requirements

• High school diploma or equivalent.
• Certifications according to local contract requirements.
• Previous passenger transportation experience in the current project or a similar environment.
• Excellent safety and service record.
• Knowledge of the local training program and local operations.
• Familiarity with the service area.
• Knowledge of client and service performance requirements.
• Ability to manage emergency situations.
• Knowledge of project-specific vehicles, components, and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs and policies.
• Ability to read, write, and speak English.
• Ability to communicate effectively and work with all departments.
• Ability to work independently and objectively.

Nice To Haves

• Previous training and/or field supervision experience is preferred but not required.

Responsibilities

• Conduct site checks and road observations according to client and local policy, document findings, and provide reports to project staff.
• Conduct wheelchair securement and vehicle cleanliness checks on in-service vehicles.
• Monitor street operations for on-time performance and schedule and route adherence.
• Provide customer information for site personnel and at key locations.
• Respond to accidents and incidents, help manage the situation, collect required information, and assist dispatch and operations staff in resuming service according to contract specifications while minimizing passenger disruptions.
• Accompany operators to medical facilities as required after an accident or injury and ensure proper administration of post-accident drug and alcohol testing.
• Fill vacant shifts as necessary to ensure full service delivery.
• Conduct gate checks at pull-out or pull-in times, ensuring on-time service and proper completion of paperwork, including manifests and pre- and post-trip inspections.
• Identify potential rerouting needs due to traffic, construction, or accidents.
• Ensure operators are fit for duty, meet uniform and equipment standards, and possess proper licensing and certifications.
• Assist operators with service or passenger problems.
• Assist dispatch and maintenance staff with vehicle change-outs in the field.
• Provide feedback to safety and operations departments on service items affecting safety and performance, identify potential safety hazards, and provide feedback for daily operations procedures.
• Assist in determining accident and incident preventability and recommend future training based on individual events or system trends.
• Accurately document field observations and maintain files.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED