Road Supervisor

MV Transportation • Jacksonville, FL

7d

About The Position

MV Transportation is seeking a Road Supervisor to monitor street operations in accordance with client, operations, and safety department requirements. This is a full-time role paying $21 per hour per contract. The supervisor conducts field checks, supports operators and dispatch staff, responds to incidents, and helps maintain safe, reliable service delivery.

Requirements

• High school diploma or equivalent.
• Certifications required under local contract requirements.
• Previous passenger transportation experience in the current project or a similar environment.
• Excellent safety and service record.
• Knowledge of local training programs and operations.
• Familiarity with the service area.
• Knowledge of client and service performance requirements.
• Ability to manage emergency situations.
• Knowledge of project-specific vehicles, components, and data/communications systems.
• Knowledge of state and federal regulations and corporate safety programs and policies.
• Ability to read, write, and speak English.
• Ability to communicate effectively and work with all departments.
• Ability to work independently and objectively.

Nice To Haves

• Previous training and/or field supervision experience.

Responsibilities

• Conduct site checks and road observations according to client and local policy; document findings and provide reports to project staff.
• Conduct wheelchair securement and vehicle cleanliness checks on in-service vehicles.
• Monitor street operations for on-time performance and adherence to schedules and routes.
• Provide customer information to site personnel and at key locations.
• Respond to accidents and incidents, help manage the situation, collect required information, and assist dispatch and operations staff in restoring service while minimizing passenger disruptions.
• Accompany operators to medical facilities when required after an accident or injury and ensure proper administration of post-accident drug and alcohol testing.
• Fill vacant shifts as necessary to ensure full service delivery.
• Conduct gate checks at pull-out or pull-in times to ensure on-time service and proper completion of paperwork, including manifests and pre- and post-trip inspections.
• Identify potential rerouting needs due to traffic, construction, or accidents.
• Ensure operators are fit for duty, meet uniform and equipment standards, and have proper licensing and certifications.
• Assist operators with service or passenger problems.
• Assist dispatch and maintenance staff with vehicle changes in the field.
• Provide feedback to safety and operations departments about service items affecting safety and performance, identify potential safety hazards, and contribute feedback for daily operating procedures.
• Assist in determining whether accidents and incidents were preventable and recommend future training based on individual events or system trends.
• Accurately document field observations and maintain files.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED