Road Supervisor

First Student•Cranford, NJ

20h

About The Position

The Road Supervisor oversees daily transportation activities, supports drivers and dispatch operations, monitors service performance, and helps ensure compliance with company policies and applicable transportation regulations. The role supports safe, reliable, and efficient transportation services and requires work in both office and field environments. The position also supports routing, payroll, hiring, training, and employee performance development. English proficiency is required because training, safety communications, company policies, employment documents, and other job-related communications must be conducted in English under applicable requirements, including U.S. Department of Transportation regulations.

Requirements

High school diploma or equivalent.
Valid Class B Commercial Driver's License (CDL).
1–3 years of transportation or transit operations experience.
Strong communication, leadership, and problem-solving abilities.
Proficiency in Microsoft Word, Excel, and general computer applications.
Ability to manage competing priorities in a fast-paced transportation environment.
Willingness to work in both office and field environments.
English proficiency.

Nice To Haves

Previous driving or supervisory experience.

Responsibilities

Supervise, coach, and support drivers and operational personnel to promote safe, efficient transportation services.
Monitor route performance, scheduling, and on-time service delivery.
Conduct road checks and evaluate driver performance and operational compliance.
Assist with dispatch coordination and daily transportation operations.
Investigate and resolve customer concerns and service-related issues.
Maintain operational reports, documentation, and performance records.
Support routing, payroll, and other administrative functions.
Assist with employee hiring, training, and ongoing performance development.