Road Supervisor

MTM Transit•Bakersfield, CA

13d

About The Position

In partnership with Kern Transit, the Road Supervisor ensures fleet operations meet company standards and comply with governmental and regulatory requirements. The role maintains the efficient mechanical operation and appearance of each vehicle, monitors accident and injury investigations, and reviews passenger comments and complaints, particularly feedback about safety. The Road Supervisor also ensures daily routes have drivers and develops utilization reports to establish cost-effective routes and schedules that meet customer and client needs. The position serves Kern Transit in Bakersfield, California, with a starting pay rate of $24.00 and a Class B driver’s license with Passenger Endorsement requirement.

Requirements

High school diploma or GED equivalent.
Must be at least 21 years of age.
Must have held a valid U.S. driver’s license for the past five years.
Must have and maintain a valid California Class B driver’s license with Passenger Endorsement.
Must have no felony convictions involving moral turpitude or narcotics within the previous five years.
Must have no reckless-driving or driving-with-a-suspended-license incidents within the past seven years and no more than two in a lifetime.
Must have no DUI or DWI convictions.
Must possess valid authorization to work in the United States.
Must pass a DOT physical, pre-employment drug screening, criminal background check and investigation, and Motor Vehicle Record check.
At least two years of experience as a driver in similar service.
One year of experience in safety and on-the-road service management.
Knowledge of safety and training practices and procedures.
Ability to communicate, teach, and mentor employees.
Ability to demonstrate conflict-resolution skills.
Ability to process information quickly and make adjustments or recommendations.
Computer skills, including Microsoft Word, Excel, and other Microsoft applications.

Nice To Haves

Experience working in a supervisory role.
Knowledge of DOT and FTA safety regulations.
Thorough knowledge of accident investigation.

Responsibilities

Oversee drivers’ on-time performance measures and monitor their driving and safety practices daily.
Provide oversight of the fleet maintenance program.
Respond to and coordinate data and photo collection at accident and incident scenes.
Investigate accidents and assist with accident determination.
Assist drivers with questions, customer assistance, and on-the-road support.
Assist customers by providing information and resolving complaints.
Provide management with reports to evaluate route and schedule effectiveness.
Ensure all daily routes are supplied with drivers.
Monitor passenger comments and complaints regarding service, especially feedback about passenger safety.
Perform additional duties as assigned or required.