Operations Supervisor - Transportation (Supply Chain/Logistics) - Overnight

Penske•Detroit, MI

1d•$56,200 - $74,500

About The Position

Penske Logistics is seeking an Operations Supervisor to lead staff at a single transportation and logistics location. The supervisor provides operational leadership to individual contributors and hourly employees, ensuring daily work—including driver deliveries, trailer loading and unloading, and customer service—is performed consistently with company service and cost objectives. The role oversees people, systems, customer needs, equipment, and workforce and equipment scheduling; manages direct-report performance and may make corrective-action and disciplinary decisions up to the written-warning level. The supervisor participates in hiring and customer meetings as needed. The schedule is Wednesday through Saturday, 6 p.m. to 6 a.m. Flexibility is required to work when short-staffed, during holidays and peak seasons, and as business needs require. The stated salary range is $56,200–$74,500, with performance- and location-based bonus eligibility. The role oversees people and operational processes, including training, performance standards, coaching, dispatch, freight handling, documentation, and customer service. It also supports financial controls and productivity, safety compliance, customer goals and continuous improvement, and effective use and maintenance of fleet equipment. The supervisor may provide operational coverage when associates are absent or using time off, and perform other assigned projects and tasks.

Requirements

Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
Ability to work efficiently and independently, with strong time-management and organizational skills.
Strong written and verbal communication skills and active listening ability.
Ability to manage problems, think critically, and make decisions independently.
Ability to drive process improvement and lead change.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Ownership and responsibility to run the operation with a sense of urgency.
High school diploma or equivalent required.
Regular, predictable, full attendance is an essential job function.
Willingness to travel as necessary and work the required schedule at the specified location.
Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
May be required to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds (12 kilograms).
Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Communicate specific and measurable performance standards.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates by recognizing team accomplishments.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedural controls.
Conduct team meetings and assist with training new associates.
Evaluate and recommend changes to work methods to improve dispatch productivity.
Provide operational coverage when associates are absent or taking time off.
Maintain working knowledge of site operating systems to support compliance and resolve exceptions.
Complete records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
Manage associates’ working hours and activities to limit overtime and meet or exceed productivity targets.
Align daily management and associate activities with the location safety strategy; provide safety communication, training, feedback, and direction.
Ensure compliance with regulatory requirements and company policies and procedures, and conduct safety observations.
Work to meet or exceed location-specific customer goals and communicate the company’s commitment to customer objectives.
Identify opportunities for continuous improvement.
Plan work assignments for effective use of fleet equipment and ensure associates understand safe and efficient equipment operation.
Work with vendors to maintain equipment and with Penske Truck Leasing to complete scheduled preventive maintenance.
Perform other projects and tasks as assigned by the supervisor.