Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske•Salt Lake City, UT

About The Position

Penske Logistics is seeking an Operations Supervisor to lead transportation and logistics staff at a single location. The position provides operational direction to individual contributors and hourly employees, ensuring that daily driver deliveries, trailer loading and unloading, dispatch, and customer service activities meet customer requirements and company service and cost objectives. The supervisor oversees people, systems, customer needs, equipment, and workforce and equipment scheduling, and manages direct-report performance, including corrective action and disciplinary decisions up to the written-warning level. The role also participates in hiring and customer meetings as needed. The supervisor oversees people, operations, financial performance, safety, customer experience, and fleet assets. Duties include ensuring associates are trained and understand performance standards; supervising logistics processes and records; managing work hours and productivity; promoting safe and compliant operations; identifying continuous-improvement opportunities; and coordinating equipment use and maintenance with vendors and Penske Truck Leasing. The role is bonus eligible based on individual and location performance. The schedule is Sunday through Thursday, 4:30 a.m. to 1:00 p.m., with flexibility required to work short-staffed or during peak seasons based on business needs. Travel may be required as necessary.

Requirements

Demonstrated leadership qualities and strong interpersonal skills, with the ability to build and maintain relationships with associates, company leadership, and internal and external customers.
Ability to work efficiently and independently, with strong time-management and organizational skills.
Strong written and verbal communication skills and the ability to actively listen.
Ability to manage problems, think critically, and make decisions independently.
Ability to drive process improvement and lead change.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility for running operations with a sense of urgency.
High school diploma or equivalent.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary, work the required schedule and at the specified location, complete the Penske employment application, and undergo a background investigation and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kg).
Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor’s degree.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Communicate specific, measurable performance standards.
Interview hourly associates and recommend candidates for hire.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings and help train new associates.
Evaluate and recommend preferred work-method changes to improve dispatch productivity.
Provide coverage for operational duties when associates are absent or on time off.
Maintain working knowledge of site operating systems to support compliance and resolve exceptions.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
Manage associates' working hours and activities to minimize overtime and meet or exceed productivity targets.
Align day-to-day management and associate activities with the location safety strategy.
Provide communication, training, feedback, and direction to support safe performance.
Ensure compliance with applicable regulatory requirements and company policies and procedures.
Conduct safety observations.
Understand location-specific customer goals and work to meet or exceed expectations.
Communicate the company's commitment to helping customers meet their objectives.
Identify areas that could benefit from continuous-improvement efforts.
Plan work assignments for effective use of fleet equipment.
Help hourly associates understand safe and efficient equipment operation.
Work with vendors to maintain equipment and with Penske Truck Leasing to complete scheduled preventive maintenance.
Complete other projects and tasks as assigned by the supervisor.