About The Position
Penske Logistics is seeking an Operations Supervisor to lead transportation and logistics operations at a single location. The supervisor directs individual contributors and hourly employees to ensure daily work—including driver deliveries, trailer loading and unloading, and customer service—is completed in accordance with customer requirements, company services, and cost objectives. The role oversees people, systems, customer needs, equipment, and workforce and equipment scheduling, and is responsible for direct-report performance management, including corrective action and disciplinary decisions up to the written-warning level. The supervisor participates in hiring and customer meetings as needed. The position works Wednesday through Saturday, 6 p.m. to 6 a.m. Flexibility may be required when short-staffed, during holidays or peak season, and according to business needs. The salary range is $56,200–$74,500, with bonus eligibility based on individual and location performance. The position requires regular, predictable, full attendance and may require travel as necessary.
Requirements
- High school diploma or equivalent required.
- Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
- Ability to work efficiently and independently, with strong time-management and organizational skills.
- Strong written and oral communication skills and active-listening ability.
- Ability to manage problems, think critically, and make independent decisions.
- Ability to drive process improvement and lead change.
- Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
- Demonstrated ownership and responsibility for running operations with a sense of urgency.
- Regular, predictable, full attendance is an essential function of the job.
- Willingness to travel as necessary and work the required schedule at the specified location.
- Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
- Ability to perform the described physical and mental functions, with reasonable accommodations where applicable; occasional lifting or moving of up to 25 pounds is required.
- Required vision abilities include close and distance vision, peripheral vision, depth perception, and ability to adjust focus.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Ensure supervisors and associates are trained, competent, and understand how their work relates to customer objectives.
- Communicate specific and measurable performance standards.
- Interview hourly associates and provide hiring recommendations.
- Monitor attendance, productivity, and other performance standards; coach and counsel associates.
- Motivate and engage associates through team accomplishments and recognition.
- Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedural control.
- Conduct team meetings and assist with training new associates.
- Evaluate and recommend changes to work methods to improve dispatch productivity.
- Cover operational duties when associates are absent or using time off.
- Maintain working knowledge of site operating systems to support compliance and resolve exceptions.
- Complete required records and reports accurately and on time.
- Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
- Manage associates' working hours and activities to control overtime and meet or exceed productivity targets.
- Align daily management and associate activities with the location safety strategy.
- Provide safety communication, training, feedback, and direction; conduct safety observations.
- Ensure compliance with applicable regulations and company policies and procedures.
- Understand location-specific customer goals and work to meet or exceed expectations.
- Identify opportunities for continuous improvement.
- Plan work assignments for effective fleet-equipment use and ensure associates understand safe and efficient equipment operation.
- Coordinate equipment maintenance with vendors and preventative-maintenance scheduling with Penske Truck Leasing.
- Complete other projects and tasks as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
