Operations Supervisor (Transportation) - Fremont CA

Hallcon•Fremont, CA

1d•$75,000•Onsite

About The Position

Hallcon is seeking an Operations Supervisor to manage the day-to-day success of morning and afternoon commuter programs across client campuses in Fremont, California. The role works in a collaborative environment with Operations Managers, supports transportation operations across multiple modes, and uses operational knowledge and technology while advocating The Hallcon Way.

Requirements

Good communication skills and the ability to interact with passengers and clients clearly, tactfully, and courteously.
Computer literacy and working experience with the Microsoft Office suite.
Ability to work various days and hours with flexibility, as required.
At least 21 years of age.
Qualified to work in the United States.
At least 5 years of experience in customer service and transportation service.
Experience with FMCSA regulations as prescribed by the U.S. Department of Transportation.

Nice To Haves

Experience with fleet management, maintenance, dispatch software, and systems.

Responsibilities

Monitor daily driver activities to ensure compliance with company policies.
Maintain communications with Local Dispatchers and respond to client needs.
Support the Dispatch Team to ensure successful operations and cover shifts as needed.
Initiate corrective actions with employees following client incidents and mitigate the risk of future SLA penalties.
Develop written reports as required by management.
Respond professionally to information requests from riders and clients.
Coordinate communication between employees and clients.
Process and complete employee payroll.
Ensure safety standards are met and rules are followed.