Transportation Supervisor

National DCP • Groveland, FL

23h • Onsite

About The Position

The Transportation Supervisor supports transportation operations at the assigned distribution center and trains and coaches Drivers and Delivery Assistants. This role helps ensure freight is delivered to member stores safely, legally, cost-efficiently, and on time. The position has direct supervisory responsibilities and works with route drivers, Dunkin’ stores, distribution center teams, and other transportation partners to maintain delivery performance and customer service. The schedule is during day hours, with flexible days based on business needs; flexible or extended work schedules may be needed.

Requirements

• High school diploma or equivalent.
• 3 to 5 years of experience managing a high-volume delivery route.
• At least 2 years of supervisory experience in a transportation-related role within the quick-service restaurant industry.
• Strong understanding of Federal Motor Carrier Rules and Regulations.
• Knowledge of related OSHA standards and regulations.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Experience with an on-board computer system.
• Prior experience with routing software.
• Excellent verbal and written communication skills.
• Strong leadership and decision-making capabilities.
• Excellent interpersonal and collaboration skills.
• Willingness and ability to work flexible or extended schedules as needed.

Nice To Haves

• Food delivery experience is preferred.
• SAP experience is preferred.
• Appian routing software experience is preferred.
• A CDL license and current DOT medical card are a plus.

Responsibilities

• Direct and coordinate the assigned team of route drivers to maximize delivery performance, cost-efficient equipment utilization, service, safety, and customer relations.
• Develop and coach Drivers on safety, driving, and customer service skills.
• Monitor Driver performance weekly through PeopleNet and counsel Drivers on performance issues and areas for improvement.
• Supervise assigned Lead Drivers.
• Liaise with Dunkin’ stores and the Distribution Center to resolve delivery issues.
• Administer progressive discipline when required and enforce company policies, DOT regulations, and FMCSA regulations.
• Assist the Operations Scheduler with weekly driver schedules, vacations, and time-off requests.
• Orient and develop new drivers.
• Assist with compiling, monitoring, managing, and implementing driver performance metrics and the incentive program, if applicable.
• Manage fleet utilization and track vehicle and equipment status, including monitoring the Out of Service report and coordinating with Penske or Ryder as needed.
• Ensure compliance with DOT hours-of-service requirements.
• Respond promptly and effectively to breakdowns and accidents.
• Oversee assigned hub locations, including possible overnight travel to assess routes and Drivers.
• Assist the Router with daily route planning as needed.
• Work with the Safety Manager on safe driving techniques, proper lifting, and training in required DOT regulations.
• Accept and assist with special projects as required.

Benefits

• Medical, dental, and vision insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Company-paid life, AD&D, short-term disability, and long-term disability coverage.
• 401(k) retirement plan with company match.
• Paid time off, including vacation, sick, and discretionary time, and paid holidays.
• Employee assistance programs.
• Discount programs.
• Tuition reimbursement program.
• Competitive salary and bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED