Transportation Supervisor

Domino's Corporate•Hayward, CA

About The Position

The Transportation Supervisor oversees Class A and B drivers delivering to Domino’s Pizza stores. The role manages driver scheduling and routing, reviews trip sheets for accuracy, and ensures compliance with DOT regulations, applicable laws, and company policies. The supervisor handles customer complaints and concerns, trains new drivers in their duties and safe work practices, and completes Job Safety Observations (JSO). The role operates in a diverse, fast-paced environment. Responsibilities also include driver recruitment, coaching, performance reviews, onboarding, safety and compliance, transportation reporting and budget support, route analysis, hours-of-service monitoring, food safety, payroll review, qualification files, fleet maintenance coordination, accident investigations, and customer relations. When qualified and needed, the supervisor may drive a company vehicle or straight truck for deliveries or maintenance-related trips, and may work in the yard.

Requirements

High school diploma; some college hours or a two-year degree preferred.
2–3 years of documented supervisory experience.
2–3 years of route scheduling experience.
Knowledge of Department of Transportation and FMCSA rules and regulations.
Knowledge of MS Office, SAP, Samsara, Transportation Management Systems (TMS), computers, and scanner equipment or software.
Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed.
Results-oriented, with strong organizational, decision-making, and people skills.
Successfully pass a background check every third year on the employee’s anniversary date.
Ability to stand and/or walk for extended periods, climb stairs, and lift up to 25 lbs. frequently and 50 lbs. occasionally.
Ability to bend, twist, reach, push, and pull throughout the shift.
Ability to work in extreme temperatures, including a non-air-conditioned warehouse, indoors and outdoors, and refrigerated conditions of 33–38 degrees.
Ability to work around loud machinery, yeast, and flour.

Nice To Haves

Commercial Driver’s License, Class A.

Responsibilities

Recruit, interview, select, mentor, and support engagement initiatives for new and tenured drivers.
Monitor driver performance and address below-expectation performance through coaching or progressive discipline as needed.
Complete annual driver performance reviews and review driver Lytx records and logs, coaching drivers accordingly.
Collaborate in driver onboarding and training, including training new drivers in job duties and safe work practices and completing Job Safety Observations.
Maintain a safe work environment in compliance with FMCSA, OSHA, company standards, and local, state, and federal requirements.
Communicate day-to-day with drivers, departments, and vendors; foster a positive environment, morale, and respect among team members.
Attend leadership and development trainings and coordinate safety, team, and quarterly meetings.
Prepare and assist with transportation-generated reports, monitor budgets and fuel cards, and participate in budget development.
Schedule driver routes weekly and reroute as necessary to ensure coverage; conduct route analysis and recommend savings opportunities to the Manager.
Monitor driver hours of service through the onboard system and conduct route observations for safety and compliance.
Maintain and monitor food safety standards in accordance with company and franchisee requirements.
Perform payroll duties when necessary and review driver payroll for accuracy.
Monitor mis-deliveries and recommend avoidance strategies to the Manager.
Maintain driver qualification files and schedule truck maintenance while maintaining fleet image.
Conduct accident investigations and coordinate deliveries and backhaul activities.
Assist the Transportation Manager with truck leasing meetings to ensure preventive maintenance and timely repairs.
Answer Slice of Pie complaints, keep leadership informed of findings, maintain positive customer relationships, and manage customer surveys.
Perform other duties assigned by leadership.
When needed and qualified, drive a company vehicle or straight truck for deliveries or to a leasing company for service or maintenance, and occasionally work in the yard.