Transportation Supervisor

Domino's•Garner, NC

6d•$75,000 - $78,000

About The Position

The Transportation Supervisor oversees a team of Class A and B drivers delivering to Domino’s Pizza stores. The role is responsible for driver scheduling and truck routing, reviewing trip sheets, and ensuring compliance with DOT regulations, applicable laws, and company policies. The supervisor also handles customer complaints and concerns, trains new drivers, and completes Job Safety Observations. The position operates in a diverse, fast-paced environment and supports a 24-hour operation, including carrying an emergency cell phone as needed. The supervisor provides driver leadership and performance management; supports recruiting, onboarding, training, engagement, and safety initiatives; and coordinates meetings and communication with drivers, departments, and vendors. The role also assists with reporting and budget activities, monitors routes, hours of service, payroll, food safety, and fleet maintenance, investigates accidents, and helps coordinate deliveries and backhaul activities. When qualified and needed, the supervisor may drive a company vehicle or straight truck and work in the yard.

Requirements

High school diploma; some college hours.
2–3 years of documented supervisory experience.
2–3 years of route scheduling experience.
Knowledge of Department of Transportation and FMCSA rules and regulations.
Knowledge of MS Office, SAP, Transportation Management Systems (TMS), computers, and scanner equipment/software.
Results-oriented, with strong organizational, decision-making, and people skills.
Successfully pass a background check every third year on the anniversary date.
Ability to stand and/or walk for extended periods, climb stairs, and lift up to 25 pounds frequently and 50 pounds occasionally.
Ability to bend, twist, reach, push, and pull throughout the shift.
Ability to work in extreme temperatures, including a non-air-conditioned warehouse and refrigerated conditions of 33–38 degrees, indoors and outdoors.
Ability to work around loud machinery, yeast, and flour.

Nice To Haves

Two-year degree preferred.
Commercial Driver’s License Class A is a plus.

Responsibilities

Recruit, interview, select, mentor, and support engagement of new and tenured drivers.
Monitor driver performance, provide coaching or progressive discipline as needed, complete annual performance reviews, and review driver Lytx and logs.
Collaborate in driver onboarding and training, including training new drivers in their duties and completing Job Safety Observations.
Ensure a safe work environment and compliance with FMCSA, OSHA, DOT, company, and applicable local, state, and federal requirements.
Communicate with drivers, departments, and vendors and foster a positive environment, morale, and respect among team members.
Attend Leadership & Development trainings and coordinate safety, team, and quarterly meetings.
Prepare or assist with Transportation reports, monitor budgets and fuel cards, and participate in budget development.
Schedule weekly driver routes and reroute as needed to ensure coverage; conduct route analysis and recommend savings opportunities to the Manager.
Monitor driver hours of service through the onboard system and conduct route observations to ensure safe performance and compliance.
Maintain and monitor food safety standards in compliance with company and franchisee requirements.
Perform payroll duties when necessary and review driver payroll for accuracy.
Monitor misdeliveries and recommend avoidance strategies to the Manager.
Maintain driver qualification files, schedule truck maintenance, and maintain fleet image.
Conduct accident investigations and coordinate deliveries and backhaul activities.
Assist the Transportation Manager with truck leasing meetings to ensure preventive maintenance and timely repairs meet Domino’s standards.
Maintain positive customer relationships and address customer surveys.
When qualified and needed, drive a company vehicle or straight truck for deliveries or service and maintenance trips, and occasionally work in the yard.
Support a 24-hour operation, including carrying an emergency cell phone as needed.
Perform other duties as assigned by leadership.