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The Beauty Counter Manager leads a team of Beauty Advisors and manages the business of a specific cosmetics brand. The role combines team leadership, customer engagement, and sales performance, delivering personalized consultations, expert product application, and service tailored to customers’ beauty and style preferences. The manager builds client relationships through outreach and follow-up, works to meet and exceed sales goals, analyzes business results, and partners with vendors and store leadership to grow the business. The manager oversees brand presentation, merchandising, hygiene, stock replenishment, and team performance. They set a positive example for colleagues, keep the counter organized and customer-ready, stay informed about product launches and beauty trends, and coach the team to deliver consistent service and loyalty benefits. The position also includes planning and executing vendor events and promotions, acquiring new customers by opening credit accounts, and resolving customer concerns professionally. Full-time colleagues are typically scheduled for 30 or more hours per week, depending on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as regular attendance and punctuality. Physical requirements include talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The role also requires close and color vision, depth perception, focus adjustment, and frequent use of computers and other technology, including handheld equipment and cash registers.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed

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