Town Manager Jobs

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About The Position

The Beauty Counter Manager leads a team of Beauty Advisors and manages the business of a specific cosmetics brand. The role combines team leadership, customer engagement, and sales performance, delivering personalized consultations, expert product application, and service tailored to customers’ beauty and style preferences. The manager builds client relationships through outreach and follow-up, works to meet and exceed sales goals, analyzes business results, and partners with vendors and store leadership to grow the business. The manager oversees brand presentation, merchandising, hygiene, stock replenishment, and team performance. They set a positive example for colleagues, keep the counter organized and customer-ready, stay informed about product launches and beauty trends, and coach the team to deliver consistent service and loyalty benefits. The position also includes planning and executing vendor events and promotions, acquiring new customers by opening credit accounts, and resolving customer concerns professionally. Full-time colleagues are typically scheduled for 30 or more hours per week, depending on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as regular attendance and punctuality. Physical requirements include talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The role also requires close and color vision, depth perception, focus adjustment, and frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

  • 3–5 years of relevant retail, beauty, or leadership experience preferred.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to manage multiple priorities in a fast-paced environment with attention to detail.
  • Demonstrate flexibility, sound judgment, and a passion for the beauty industry.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Nice To Haves

  • 3–5 years of relevant retail, beauty, or leadership experience is preferred.

Responsibilities

  • Lead and support a team of Beauty Advisors while managing a specific cosmetics brand.
  • Deliver personalized consultations, expert product knowledge, and customer service.
  • Develop client relationships through outreach and follow-up.
  • Review and analyze sales performance across daily, weekly, monthly, seasonal, and annual periods, and implement strategies to grow the business.
  • Plan and execute in-store and vendor-led events to drive traffic and engagement.
  • Maintain brand standards through merchandising, hygiene, and stock replenishment.
  • Acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Collaborate with vendors, personal stylists, and store leadership to improve business outcomes.
  • Resolve customer concerns professionally and with a customer-first approach.
  • Stay informed about product launches, best-sellers, and beauty trends to support team education.
  • Coach the team to meet sales goals and deliver consistent customer service.
  • Keep the counter organized, polished, and ready to welcome customers.
  • Ensure testers are clean and stocked, and signage, pricing, and displays meet brand standards.
  • Support merchandising updates and maintain an appealing sales space.
  • Meet and exceed sales goals, and promote continuous improvement and team collaboration.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice

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Based on current job postings on Teal, the average Town Manager salary in the US is approximately $129,000 per year, with a typical range of $84,000 to $182,000.
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