CASINO ASSIST MANAGER

Town Pump, Inc.•Wolf Point District, MT

About The Position

Montana’s Best Casinos is seeking a motivated, outgoing Casino Assistant Manager to help provide a comfortable, fun, and highly attentive guest experience. The role oversees customer service during assigned shifts and supports casino operations through accounting decisions, office procedures, vendor invoicing, data entry, shortage controls, and follow-up on operational tasks. The Assistant Manager sets a professional example for coworkers and supports employee training, coaching, instruction, and discipline. Assistant Managers are expected to be trained across all areas so they can cover for an absent manager, including duties such as payroll, inventories, scheduling, reports, machine repairs, member bets, and statistics reporting. The position is responsible for safeguarding casino assets, cash, and inventory; auditing shift reports; completing casino paperwork and daily reports; managing purchases and inventory adjustments; and maintaining payroll records. Duties also include vendor and invoice controls, liquor ordering and stock management, delivery check-in, liquor audits, and maintaining accurate product pricing in accordance with promotions and state regulations. The role also involves balancing six-week analysis reports, maintaining computer records of sales and purchases, reconciling casino records with office reports, and preparing bank deposits for the Manager’s inspection and approval. The employee must be able to work nights, weekends, and holidays and remain reachable when covering for a manager. A valid driver’s license with an acceptable driving record and completion of the company-provided Montana-approved alcohol sales/service certification are required.

Requirements

Valid driver’s license with an acceptable driving record.
Ability to complete the Alcohol sales/service certification approved by the State of Montana and provided by the company.
Ability to work nights, weekends, and holidays.
Ability to be contacted when covering for a manager, such as by phone, cell phone, or voice messaging.

Responsibilities

Handle customer service during shift hours and screen phone calls.
Make accounting decisions consistent with casino operations standards, policies, and procedures.
Assist with planning, leadership, organization, and follow-up for office procedures, vendor invoicing, computer data entry, and shortage controls.
Set a professional example for coworkers in attitude, teamwork, customer service, and casino operations.
Train, instruct, coach, and discipline employees, and cover all areas of operations in a manager’s absence.
Perform manager duties including payroll, inventories, scheduling, issuing, counseling reports, retraining, machine repairs, member bets, and statistics reporting.
Prioritize and follow up on office tasks; safeguard casino assets, cash funds, and inventories; and audit shift reports.
Complete casino paperwork, daily reports, daily purchases, inventory mark-up/mark-down adjustments, audits, and payroll records.
Manage vendor controls and invoices; prepare liquor orders, check in deliveries, stock the liquor store, and maintain it to company standards.
Conduct liquor audits and prepare the liquor store for audits; maintain accurate liquor product pricing for promotions and state regulations.
Balance six-week analysis reports, maintain computer entries and running-book records of sales and purchases, reconcile casino records to office reports, and prepare bank deposits for Manager inspection and approval.
Work nights, weekends, and holidays and remain reachable when covering for a manager.
Maintain a valid driver’s license with an acceptable driving record and complete the company-provided Montana-approved alcohol sales/service certification.
Complete other duties as assigned by managers.