CASINO ASSIST MANAGER

Town Pump, Inc.•Lewistown, MT

About The Position

Montana’s Best Casinos is seeking a motivated, outgoing Casino Assistant Manager to help create a comfortable, fun guest environment and provide attentive customer service. The role supports casino operations and office functions, maintains company standards and controls, and covers manager duties when a manager is absent. Assistant managers are expected to be trained across all areas and to train, instruct, coach, and discipline employees. The position requires availability to work nights, weekends, and holidays, and to be reachable when covering for a manager.

Requirements

Valid driver’s license with an acceptable driving record.
Ability to work nights, weekends, and holidays.
Ability to be contacted when covering for a manager, using a phone, cell phone, or voice messaging.
Complete the alcohol sales/service certification approved by the State of Montana and provided by the company.

Responsibilities

Handle customer service during shift hours and screen phone calls.
Make accounting decisions consistent with casino operating standards, policies, and procedures.
Assist with planning, leadership, organization, and follow-up for office procedures, vendor invoicing, computer data entry, and shortage controls.
Set a professional example for co-workers in attitude, teamwork, customer service, and casino operations.
Train, instruct, coach, and discipline employees, and cover all areas in a manager’s absence.
Perform manager duties such as payroll, inventories, scheduling, issuing, counseling reports, retraining, machine repairs, member bets, and statistics reporting.
Prioritize and follow up on office tasks; safeguard casino assets, cash funds, and inventories; and audit shift reports.
Complete casino paperwork, daily reports and purchases, inventory mark-up/mark-down adjustments, audits, and payroll records accurately.
Manage vendor controls and invoices; prepare liquor orders, check in deliveries, stock the liquor store, and maintain it to company standards.
Conduct liquor audits and prepare the liquor store for audit; maintain accurate liquor product pricing for promotions and in accordance with state regulations.
Balance six-week analysis reports; maintain computer entries and records of sales and purchases in the casino running book; balance casino records to office reports; and prepare bank deposits for the Manager’s inspection and approval.
Maintain a valid driver’s license with an acceptable driving record.
Complete the State of Montana-approved alcohol sales/service certification provided by the company, and perform other duties as assigned by managers.
Be reachable when covering in a manager’s absence.