CASINO ASSIST MANAGER

Town Pump, Inc.•Wolf Point District, MT

About The Position

Montana’s Best Casinos is seeking a motivated, outgoing Casino Assistant Manager to help create a comfortable and enjoyable environment for guests and provide attentive, personalized service. The assistant manager handles customer service during shifts, screens phone calls, makes accounting decisions consistent with casino standards and procedures, and supports office administration, vendor invoicing, computer data entry, and shortage controls. The role sets a professional example for coworkers and supports casino operations and employee development. Assistant managers are expected to learn all areas of the operation so they can cover for an absent manager, and to train, instruct, coach, and discipline employees. Duties also include manager-level tasks such as payroll, inventories, scheduling, reports, retraining, machine repairs, member bets, and statistical reporting. The assistant manager prioritizes office work, follows up on tasks, safeguards casino assets, cash, and inventory, and audits shift reports. They complete casino paperwork, daily reports and purchases, inventory price adjustments, audit records, and payroll records. Responsibilities also include vendor and invoice controls, liquor ordering and delivery check-in, stocking and maintaining the liquor store, conducting liquor audits, and keeping product pricing accurate for promotions and state regulations. The position maintains sales and purchase entries in the casino’s running book, balances records against office reports and six-week analysis reports, and prepares bank deposits for the manager’s inspection and approval. The employee must be available to work nights, weekends, and holidays and be reachable when covering for a manager. A valid driver’s license with an acceptable driving record and completion of the company-provided Montana-approved alcohol sales/service certification are required. Other duties may be assigned by managers.

Requirements

Valid driver’s license with an acceptable driving record.
Ability to complete the Alcohol sales/service certification approved by the State of Montana and provided by the company.
Ability to work nights, weekends, and holidays.
Must have a way to be contacted when covering in the absence of a manager, such as a phone, cell phone, or voice messaging.
Ability to perform the listed casino operations, accounting, reporting, inventory, and liquor-store duties.

Responsibilities

Handle customer service during shift hours and screen phone calls.
Make accounting decisions consistent with casino operations standards, policies, and procedures.
Assist with office procedures, vendor invoicing, computer data entry, and shortage controls.
Model professionalism, a positive attitude, teamwork, and strong customer service.
Learn all areas of casino operations to cover for an absent manager.
Train, instruct, coach, and discipline employees.
Perform manager duties such as payroll, inventories, scheduling, issuing and counseling reports, retraining, machine repairs, member bets, and statistical reporting.
Prioritize and follow up on office tasks.
Maintain the security of casino assets, cash funds, and inventories, and audit shift reports.
Complete casino paperwork, daily reports, daily purchases, inventory mark-up/mark-down adjustments, audits, and payroll records.
Manage vendor controls and invoices; prepare liquor orders, check in deliveries, stock the liquor store, and maintain it to company standards.
Conduct liquor audits and prepare the liquor store for audit.
Maintain accurate liquor product pricing for company promotions and state regulations.
Balance six-week analysis reports, maintain computer entries, record sales and purchases in the casino running book, and reconcile casino records with office reports.
Prepare bank deposits for the Manager’s inspection and approval.
Remain reachable when covering for a manager and work nights, weekends, and holidays.
Complete the company-provided Montana-approved alcohol sales/service certification and other duties assigned by managers.