CASINO ASSIST MANAGER

Town Pump, Inc.•Plains, MT

About The Position

Montana’s Best Casinos is seeking a motivated, outgoing Casino Assistant Manager to help provide guests with a comfortable, enjoyable environment and attentive service. The assistant manager handles customer service and phone calls during shifts, makes accounting decisions in accordance with casino standards and procedures, and supports office operations, vendor invoicing, computer data entry, and shortage controls. The role sets a professional example for employees and may cover a manager’s duties in their absence. It includes coaching and training employees; handling payroll, inventories, scheduling, reports, machine repairs, member bets, and statistics; securing casino assets, cash, and inventory; auditing shift reports and records; managing liquor ordering, deliveries, stock, pricing, and audits; balancing sales and purchase records; and preparing bank deposits for manager inspection and approval. The position requires availability to work nights, weekends, and holidays, and to be reachable when a manager is absent. A valid driver’s license and an acceptable driving record are required. The company provides the State of Montana-approved alcohol sales/service certification.

Requirements

Valid driver’s license with an acceptable driving record.
Ability to work nights, weekends, and holidays.
When a manager is absent, must have a way to be contacted, such as a phone, cell phone, or voice messaging.
Complete the State of Montana-approved alcohol sales/service certification provided by the company.

Responsibilities

Handle customer service during shift hours and screen phone calls.
Make accounting decisions consistent with casino operations standards, policies, and procedures.
Assist with planning, leadership, organization, and follow-up for office procedures, vendor invoicing, computer data entry, and shortage controls.
Model professionalism, a positive attitude, teamwork, and strong customer service for co-workers.
Train, instruct, coach, and discipline employees; be trained across areas to cover for a manager when needed.
Perform manager duties including payroll, inventories, scheduling, issuing, counseling reports, retraining, machine repairs, member bets, and statistics reporting.
Prioritize and follow up on office tasks; maintain security of casino assets, cash funds, and inventories; audit shift reports.
Complete casino paperwork, daily reports, daily purchases, inventory markups and markdowns, auditing, and payroll records accurately.
Manage vendor controls and invoices; prepare liquor orders, check in deliveries, stock the liquor store, and maintain it to company standards.
Perform liquor audits and prepare the liquor store for audit; maintain accurate liquor pricing for promotions and state regulations.
Balance six-week analysis reports; enter computer records and record sales and purchases in the casino running book; reconcile casino records with office reports.
Prepare bank deposits for the Manager’s inspection and approval.
Work nights, weekends, and holidays, and remain reachable when a manager is absent.
Complete the company-provided State of Montana-approved alcohol sales/service certification and other duties assigned by managers.